Windows 10: Add a folder on Windows 10 photo app not working

Discus and support Add a folder on Windows 10 photo app not working in Windows 10 Ask Insider to solve the problem; Hello, I cannot add folders in windows 10 photo app. I click on "add a folder" button in both settings and folders sections but nothing happens. I... Discussion in 'Windows 10 Ask Insider' started by /u/thanosmangos, May 8, 2020.

  1. /U/THANOSMANGOS
    /u/thanosmangos Win User

    Add a folder on Windows 10 photo app not working


    Hello,

    I cannot add folders in windows 10 photo app. I click on "add a folder" button in both settings and folders sections but nothing happens. I have tried to reset the app and still not working. I also uninstalled it and reinstall it but same happens.

    Any ideas? Please not advise to use another app, i would like to fix it

    submitted by /u/thanosmangos
    [link] [comments]

    :)
     
    /u/thanosmangos, May 8, 2020
    #1
  2. TOMPINCHUK
    TomPinchuk Win User

    Windows 10 Photos App Not Displaying all Photos and Folders

    I've been trying to research this issue and have tried a number of fixes. Here is the situation:

    • I am using a network drive for my photos
    • "Collection" will not show all of my photos - many are missing.
    • If I go to "Folders" view:
      • Some will show only a subset of the photos.
      • Others will not show any photos at all.
      • Several folders don't show up at all (yet if I search for them in the search bar, they do)
    • If in Windows Explorer I click on any of the missing photos or folders, they all open with no issues with the photos App

    I have tried a number of fixes:

    • I have used the windows app troubleshooter
    • I reset the photos app
    • I have added and removed the folders in the photos app settings
    • I uninstalled and re-installed the photos app
    • I "refreshed" folders within the app
    • I changed permissions for the photos folder
      • Added SYSTEM to all sub-folders and files
    In all I have spent hours trying to get this to work - and its not. I really want to use the photos app to manage my extensive library of family photos. Any other suggestions to get this to work? Is this a known issue with Windows 10 Photos App?

    Thank You!
     
    TomPinchuk, May 8, 2020
    #2
  3. ANJU THEKKETHIL
    Anju Thekkethil Win User
    WINDOWS 10 MICROSOFT PHOTO APP

    Hello,

    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the　Start　menu, type　Windows PowerShell　in the search bar.
    • Right click on the　Windows　PowerShell　and select　Run as　administrator.
    • Enter the below command to uninstall the Photo app.

    • 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    http://windows.microsoft.com/en-US/windows-10/photos

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.


     
    Anju Thekkethil, May 8, 2020
    #3
  4. REGILE REB
    Regile Reb Win User

    Add a folder on Windows 10 photo app not working

    Windows 10 photo app

    Hi Ralph & Barbara,

    We suggest that you reset Windows Photo app. Follow the steps below:

    • Press Windows key + R.
    • Type %appdata%\..\Local\Packages\Microsoft.Windows.Photo_8wekyb3d8bbwe\LocalState
    • Delete all the contents of the folder.
    Give it a try and let us know how it goes.
     
    Regile Reb, May 8, 2020
    #4
Thema:

Add a folder on Windows 10 photo app not working

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