Windows 10: Add a Pin to an existing MS Account

Discus and support Add a Pin to an existing MS Account in User Accounts and Family Safety to solve the problem; I have two computers, a desktop and a laptop both running W10 Pro build 1909 using my MS account. When I set up the desktop I did so with a PIN. Didn't... Discussion in 'User Accounts and Family Safety' started by JJG10, May 23, 2020.

  1. JJG10 Win User

    Add a Pin to an existing MS Account


    I have two computers, a desktop and a laptop both running W10 Pro build 1909 using my MS account. When I set up the desktop I did so with a PIN. Didn't think to do that when I did the laptop. Is there a way at this late date to assign a PIN to the laptop -- preferably the same one as used for the desktop?

    Thank you.

    :)
     
    JJG10, May 23, 2020
    #1
  2. Dyan Rey Win User

    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
     
    Dyan Rey, May 23, 2020
    #2
  3. Arun B J Win User
    Surface Pro: Sign-in asks for MS Account Password

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.


    • Are you able to login to Windows?


    I suggest you to again create PIN password and check if the issue persist

    Follow the steps below and check if it helps.


    • Go to all settings.

    • Click on Accounts, under sign in options.

    • Select Add PIN and check if the helps.


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, May 23, 2020
    #3
  4. Add a Pin to an existing MS Account

    Account Pin -not sign in pin

    Thank you for the clarification, Marcos. Please provide more information by answering the following:

    • May I know if your child has his own Microsoft account?
    • Is he using his own Microsoft account to log in to the PC (PC where you want to install the game - let's name it PC 2) or is he using a local account?
    • Is it a standard user account or an account with admin rights?
    • If your child does not have a Microsoft account, whose account is logged in to PC 2? Is it your own Microsoft account?
    • Which Windows edition is it? Is it Windows Home or Pro?

    Sorry about the list of questions. However, knowing these details will help us figure this out.

    Please note that the Windows Store Licensing Model allows you to install apps across a number of devices and users. Windows 10 Store apps will be limited to 10 device installs using the same Microsoft account. However, before you can actually share
    your apps, there are a few things you need to do first.

    If you are logged in to PC 2 using your own Microsoft account and not a local account, you will be asked to enter the PIN you set up for PC 2.


    Add a Pin to an existing MS Account 7dbfca3a-95bc-40bd-b086-3f972996a27c?upload=true.png


    You mentioned that you have created a PIN but it's not helping. Are you getting an error when entering the PIN? If so, can you send a screenshot of the error? If you are certain that you're using the correct PIN, I suggest deleting
    everything within the NGC folder and try to add a new PIN. Deleting this folder often resolves PIN issues in Windows 10. Please follow these steps:

    1. Open File Explorer and browse to this location: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
    2. Delete everything within that folder. To do so, you must be logged in as an administrator.
    3. Go to Settings > Accounts > Sign-in Options.
    4. Click Add a PIN and add a new PIN for your account.

    If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.
     
    Aileen Alf, May 23, 2020
    #4
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Add a Pin to an existing MS Account

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