Windows 10: Add Bluetooth or other device completely grey

Discus and support Add Bluetooth or other device completely grey in Windows 10 Customization to solve the problem; I have been trying to connect a controller to my pc for a week now and the add a device is grey I don't understand why. I had to uninstall an Xbox... Discussion in 'Windows 10 Customization' started by NicoMesserlian, May 14, 2020.

  1. Add Bluetooth or other device completely grey


    I have been trying to connect a controller to my pc for a week now and the add a device is grey I don't understand why. I had to uninstall an Xbox driver and then reinstall it but I don't know if that messed this up thank you if you are seeing this and tell me how. Add Bluetooth or other device completely grey d9d0aa04-0222-4fec-997a-0d636f917d7c?upload=true.png

    :)
     
    NicoMesserlian, May 14, 2020
    #1
  2. jhearcht Win User

    Bluetooth : allow device to connect greyed out


    Win10 on Dell Inspiron Desktop PC

    I want to play music from my Samsung Galaxy S6 through the bluetooth speaker system on my PC. After successfully pairing the phone, I discover that it is not connected. The bluetooth speakers are connected, but the phone only shows as "paired". In the Bluetooth popup, "allow a device to connect" is greyed out. After a Google search, I know this is a common problem, but proposed solutions don't work in my case. I tried rebooting both PC and phone, but no help. I installed the latest Bluetooth driver from Intel, but no change.

    Any suggestions will be appreciated.
     
    jhearcht, May 14, 2020
    #2
  3. jhearcht Win User
    Bluetooth : "allow device to connect" greyed out


    Win10 on Dell Inspiron Desktop PC

    I want to play music from my Samsung Galaxy S6 through the bluetooth speaker system on my PC. After successfully pairing the phone, I discover that it is not connected. The bluetooth speakers are connected, but the phone only shows as "paired". In the Bluetooth popup, "allow a device to connect" is greyed out. After a Google search, I know this is a common problem, but proposed solutions don't work in my case. I tried rebooting both PC and phone, but no help. I installed the latest Bluetooth driver from Intel, but no change.

    Any suggestions will be appreciated.
     
    jhearcht, May 14, 2020
    #3
  4. Arun B J Win User

    Add Bluetooth or other device completely grey

    'Allow a device to connect' is greyed out

    Hi,

    I understand your concern and will assist you to resolve the issue.

    I suggest you to follow the steps below and check if it helps.

    Step 1: Run Hardware and Device troubleshooter.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your USB Port. Refer these steps:


    • Press Windows key +X, select
      Control panel.

    • Change the view by option on the top
      right to Large icons.

    • Click on troubleshooting and click on the
      view all option on the left panel.

    • Run the Hardware and devices troubleshooter.
    Step 2: I suggest you to check the Bluetooth Settings and check if it helps.


    • Open Control Panel by clicking the
      Windows + X,

    • In the Control Panel search box, type
      Bluetooth, and then click Change Bluetooth settings.

    • In the Bluetooth Settings dialog box, click the
      Options tab and do any of the following:

    • To make your computer discoverable to Bluetooth enabled devices, select the check box for
      Allow Bluetooth devices to find this computer.

    • To allow you to add Bluetooth enabled devices to your computer, select the check box for
      Allow Bluetooth devices to connect to this computer.

    • To be notified when a Bluetooth enabled device is trying to connect to your computer, select the check box for
      Alert me when a new Bluetooth device wants to connect.

    Keep us posted on this issue so that we can assist you better.
     
    Arun B J, May 14, 2020
    #4
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Add Bluetooth or other device completely grey

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