Windows 10: added printer in W10. documents won't print

Discus and support added printer in W10. documents won't print in Windows 10 Drivers and Hardware to solve the problem; added a printer to my laptop. however documents won't print.... Discussion in 'Windows 10 Drivers and Hardware' started by Lisa Thomason, Apr 30, 2019.

  1. added printer in W10. documents won't print


    added a printer to my laptop. however documents won't print.

    :)
     
    Lisa Thomason, Apr 30, 2019
    #1
  2. Jan123 Win User

    Windows 10 Home Won't Print to Remote Printer


    I have three computers.
    Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
    Machine 2: Windows 10 pro, prints OK to the remote printer.
    Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
    I’ve tried everything that I can think of, and would appreciate any suggestions.
    I did these steps on Machine 3 that did not work.

    1. Remove the printer device.
    2. Add a Printer
    3. The printer that I want isn’t listed
    4. Select a shared printer by name
    5. Browse
    6. Select the displayed Machine 1.
    7. Select the displayed Printer.
    8. Next
    9. Failure “Connect to Printer”.
    10. Add a printer using a TCP/IP address or Hostname
    11. Next
    12. Set Hostname to Machine 2, and set port name.
    13. Detecting TCP/IP Port
    14. Additional Port information required.
    15. Device Type – Standard, Brother Port Server
    16. Next
    17. Detecting the Driver Model
    18. Install The Print Driver
    19. Select Brother and Brother HL-5040
    20. Next
    21. Replace the Current Driver
    22. Printer Name (setting it to HL-5040)
    23. Next
    24. Do not share this printer
    25. Next
    26. You’ve successfully added “HL-5040”
    27. Finish
    Printing on Machine 3 puts the document in the print queue, which reports error printing.
    Printing from Machine 2 to the printer on Machine 1 works perfectly.
    All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.
     
    Jan123, Apr 30, 2019
    #2
  3. Error - Printing on Network printer

    We have 4 printers on our Windows print server. The server was migrated from win2k3 to 2k8 on friday. 3/4 printers are working great, the other is having issues. When trying to print a test page to it, it gets a job status of Error - Printing.

    When sending a small word document to it, it sends it to the printer, the queue is empty but nothing prints. If I goto the printer itself, it doesnt show any errors and I can print things such as information sheets and diagnostic files just fine.

    All four printers are the same model, all 4 have a static IP. I can ping the printer successfully. I've tried printing from both an XP machine and the print server itself. I tried removing and adding the printer on the print server. And lastly, uunplugged the printer for 30 seconds, plugged it back in.

    Any ideas?
     
    Hybrid_theory, Apr 30, 2019
    #3
  4. added printer in W10. documents won't print

    Unable to print Excel documents on Windows 10.

    Hello Gifford,



    Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



    From the above description, I understand you are unable to print Excel documents on the computer running Windows 10.



    Before assisting further, I would like to ask you few questions:

    • Did you check if you are able to print other system documents or webpages using the printer?
    • Did you check if the printer is visible under Devices and Printers?


    You will be able to print documents and web pages from the Printer if the device is online or showing working status under
    Devices and Printers.



    If haven’t tried, I suggest you to check if you are able to print documents other than Excel documents or webpages using the printer.



    Also check if the printer is listed under Devices and Printers
    by following the steps below:



    • Press Windows logo key on the keyboard, type Devices and Drivers and select the top most search result.
    • Under Printers, check if the printer you are trying to print from is listed.
    • If yes, print a test Excel document and check if the device works.


    Write to us with the status of the issue on the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Apr 30, 2019
    #4
Thema:

added printer in W10. documents won't print

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