Windows 10: Adding a child to xbox - adding funds issue

Discus and support Adding a child to xbox - adding funds issue in User Accounts and Family Safety to solve the problem; Hi, I am attempting to add a child through the family section on Xbox and it is asking for 50p to be added to the child account before I can do this.... Discussion in 'User Accounts and Family Safety' started by JCro2, Jan 10, 2019.

  1. JCro2 Win User

    Adding a child to xbox - adding funds issue


    Hi,


    I am attempting to add a child through the family section on Xbox and it is asking for 50p to be added to the child account before I can do this. My issue is that on my Microsoft account on the section to add funds on to child's account it continuously says please try later. Please can you advise on how to proceed so that my child can use the Xbox


    Kind Regards

    :)
     
    JCro2, Jan 10, 2019
    #1
  2. StevenXB Win User

    Adding child to Xbox family

    I have added my son to Microsoft Family. When, on my account, Family, I can see him in the list. When i go to security & privacy, then Xbox privacy and security, he does not show up in the family or gamer tag.

    We we only use windows 10 devices.

    what he'd like to do is add a friend of his through Xbox live.

    Any help would be appreciated.
     
    StevenXB, Jan 10, 2019
    #2
  3. Xbox One adding an account

    Hello,

    It has come to my attention that I am unable to add an account onto my Xbox One. It states that when adding this account that it needs to see a parent. However my account is not connected to any families , nor is it listed as a child within my microsoft
    account. How can I fix this so that way I can enjoy my xbox on my account?
     
    Nicholas Torres, Jan 10, 2019
    #3
  4. Ferdz Amp Win User

    Adding a child to xbox - adding funds issue

    Problems adding a child on the family account

    Hello,

    We're here to help.

    You might be facing this issue due to the account is not configured properly.
    Kindly refer to the steps below on how to reconfigure your
    Family Safety feature for your Windows 10 device.

    To remove a child

    • From a web browser, go to
      http://account.microsoft.com/family
      and sign in with the Microsoft account of an adult in the family.
    • To remove a child, choose Remove at the top of the section labeled
      Select a child to view or edit their settings.
    • Select the person you want to remove from the family.
    • Select the Remove button that appears when you've chosen the person to remove.

    To add a child to your family

    • Sign in at
      account.microsoft.com/family
      .
    • If this is your first time setting up a family, select Add a child.

      If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select
      Add.
    • Enter your child's email address and select Send invite. If your child doesn't have an email address, select
      Create a new email address for your child and follow the instructions on the screen.

    Your child will need to accept the invite from their email.

    Do note, you need to accept the email invitation from a device with the Child account currently logged in.

    Let us know how it goes and we will be glad to assist you further.
     
    Ferdz Amp, Jan 10, 2019
    #4
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Adding a child to xbox - adding funds issue

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