Windows 10: Adding account to Windows Mail on refurbished PC

I am unable to add my email account to Windows on the new, refurbished computer because the pop-ups shows up with error code 0x8000000b. Any ideas?

:)

 

Linking external e mail accounts to the Mail tile in Window's 10

Hi Michael,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to follow the steps provided below to delete and existing account that is added in Mail Tile App.

• Open the Mail Tile App.
• Click on the Gear icon in the left bottom corner.
• Select “Accounts” from the list.
• Select the Account which needs to be deleted and click on “Delete”.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Adding new accounts to Windows Mail

First, response time is only rapid because when using outlook or other supported email accounts, email notifications come instantly, while with POP3 accounts they still have to be polled on a timer. So, you will probably find that POP3 is just as slow with the mail app as it is with live mail.

Second, when you add a pop mail account, you typically have to scroll the list of types and it's not obvious and choose the advanced type.

 

Unable to delete the initially added account in Mail app on Windows 10.

Hello Thesstral,



Thanks for the update on the above issue.



The first account added to the Mail app would have converted your user account to a
Microsoft account. Since the mail account added initially is now in sync with the user account, delete option will not be available.



I suggest you to convert the user account to the Local account by following the steps below and check if the issue is resolved.



Step 1: To convert the Microsoft user account to Local user account follow the steps below:

• Sign in into your Microsoft user account on Windows 10.
• Press Windows logo key on the keyboard, type Settings and select the top most search result.
• Click Accounts and under Your emails and accounts
  click on sign in with a local account instead option.
• Enter your Microsoft account's password and click on Next.
• Type in the Password and
  Password Hint that you want set for your local account and click
  Next. Click on Sign out and Finish button.
• Restart/Shutdown the PC.
• Go to Mail app and delete both the added accounts and check if the action performed is successful.
• Now add/configure the account with appropriate settings and check if the changes are effective.

Step 2: To convert the Local user account to Microsoft user account follow the steps below:

• On the newly converted Local account, press Windows logo key on the keyboard, type
  Settings and select the top most search result.
• Click Accounts and under Your emails and accounts click on
  sign in with a microsoft account instead option.
• Enter the Microsoft account ID and Password and click Sign in.
• Follow the on-screen instructions and check if the changes are effective.

Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.