Windows 10: Adding funds to Microsoft account

Discus and support Adding funds to Microsoft account in User Accounts and Family Safety to solve the problem; When trying to add funds to my son’s account i am getting an error message that there is a system issue and inshould try later. This is going on for a... Discussion in 'User Accounts and Family Safety' started by SharonLubitch, May 24, 2020.

  1. Adding funds to Microsoft account


    When trying to add funds to my son’s account i am getting an error message that there is a system issue and inshould try later. This is going on for a few days. Error message is similar when trying from my PC running Windows10 and iPhone iOS 13.5. Also getting the same message when trying to use a credit card and with PayPal

    :)
     
    SharonLubitch, May 24, 2020
    #1

  2. Added funds to childs microsoft account but they are not being used

    I added $10 to my daughters Microsoft account so that she could buy Roblox. I have PayPal set up as a payment method on my account.

    My daughter then requested permission to buy $9.99 worth of Robux. I tried to allow this from my parent account but it said I need to add funds to her account. I assumed it was because of the tax. I added another $10 and we repeated the process of requesting
    permission.

    Same outcome. My parent account said I still needed to add funds, even though there are $20 in her account.

    Keep going round in a loop. I assume I can't get a refund on this either. I did read that when a payment method is set up, it takes account money 1st and then uses your payment method for the difference. Obviously not it my case.
     
    AdeleWally, May 24, 2020
    #2
  3. JCro2 Win User
    Adding a child to xbox - adding funds issue

    Hi,

    I am attempting to add a child through the family section on Xbox and it is asking for 50p to be added to the child account before I can do this. My issue is that on my Microsoft account on the section to add funds on to child's account it continuously says
    please try later. Please can you advise on how to proceed so that my child can use the Xbox

    Kind Regards
     
    JCro2, May 24, 2020
    #3
  4. Adding funds to Microsoft account

    Using funds from your Microsoft Account to fund Kids Accounts

    Does anyone know if you can use funds on your Microsoft Account to add money to your kids' accounts? I went in to try and send $10 to one of my kid's account but the only options are the saved card and Paypal - the Microsoft Account (with more than that)
    is grayed out. Does it take a day or two to allow you to transfer it? Just wondering if anyone else has seen this. Thanks!
     
    Wayne Dupree, May 24, 2020
    #4
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Adding funds to Microsoft account

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