Windows 10: Adding new user problems

Discus and support Adding new user problems in User Accounts and Family Safety to solve the problem; Whenever I add a new user, some of the elements of Windows 10 don't work properly. For instance, the Start Menu does not pop up, or either the right... Discussion in 'User Accounts and Family Safety' started by JGENT, Dec 17, 2016.

  1. JGENT Win User

    Adding new user problems


    Whenever I add a new user, some of the elements of Windows 10 don't work properly. For instance, the Start Menu does not pop up, or either the right click or the left click works but not both, Also some apps like Weather try to start but immediately shut off. Even the internal Administrator account has this problem when I enable it. My own account does not have these problems so I don't know what could be causing this. By the way, it happens in two computers, one a PC and the other a Laptop. I have reinstalled a clean Windows a couple of times and still have the issues

    :)
     
    JGENT, Dec 17, 2016
    #1

  2. Problem adding a new user

    I've decided to resolve this issue by doing a reset/reinstall.

    Thanks again for the response.
     
    Steve Woolley Sr, Dec 17, 2016
    #2
  3. Problem adding a new user

    I'm running Windows 10, version 1511 (PC), build 10586.14. I added a new user, but when the new user signs in with either a local account or a Microsoft account, Windows doesn't seem to fully load. The desktop is frozen, the Start button doesn't work,
    can't access Settings, apps, search, etc. In fact, the only way to sign out and get back to the default user is CTL-ALT-DEL to Task manager and restart or sign out from there. Any help with this would be most appreciated.
     
    Steve Woolley Sr, Dec 17, 2016
    #3
  4. NavyLCDR New Member

    Adding new user problems

    Have you done all the clean installs from the same installation media/ISO file? Maybe download the most recent Windows 10 ISO file and create a new installation media?
     
    NavyLCDR, Dec 17, 2016
    #4
  5. Steve C Win User
    You might have a corrupted default user profile or a corrupt version of ntuser.dat in that profile which is used to configure a new account. I fixed a similar problem by replacing the deafult user profile from the ISO disk of the same version of Windows you are using. See my post 8 at Corrupt NTUSER.DAT file in Default Folder

    Also, run sfc /scannow from an admin command prompt.
     
    Steve C, Dec 18, 2016
    #5
  6. JGENT Win User
    I though of that so the last few times, I downloaded a fresh ISO from Microsoft but the problem persist.
     
    JGENT, Dec 20, 2016
    #6
  7. JGENT Win User
    Yes Done, several times
     
    JGENT, Dec 20, 2016
    #7
  8. JGENT Win User

    Adding new user problems

    Thanks to all for your comments.
    I think I fixed the problem. I downloaded another ISO from Window's download page and used a program called EZBOOT to install it. I tested it in two computers and so far everything seems to be working. The only issue left is permissions (or lack off), but I had that issue before. I will post that problem later.
     
    JGENT, Apr 5, 2018
    #8
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Adding new user problems

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