Windows 10: Adding payment error

Discus and support Adding payment error in Microsoft Windows 10 Store to solve the problem; Hi does anyone have the same issue? I've been trying to add a payment method to my account for New Zealand, it seems to offer Credit/Debit card and... Discussion in 'Microsoft Windows 10 Store' started by YKYK1204, Sep 2, 2019.

  1. YKYK1204 Win User

    Adding payment error


    Hi does anyone have the same issue?
    I've been trying to add a payment method to my account

    for New Zealand, it seems to offer Credit/Debit card and paypal option

    but none of them seems to work for me :/

    I keep getting the message below for both paypal and the card.

    has anyone had the same or similar issue?
    I tried customer service too. both chat and call have proven to be waste of time

    Try that again
    Something happened on our end. Waiting a bit might help.

    CV: FQZ18LItikenfG8M.4.19.14

    :)
     
    YKYK1204, Sep 2, 2019
    #1

  2. not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options
    and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, Sep 2, 2019
    #2
  3. To REMOVE a payment method or switch between payment methods

    To add a payment method or switch between payment methods By default, apps are added to your phone bill when mobile payments are offered. To pay with a credit card instead:

    • On the phone or on windowsphone.com, tap
      Add or switch payment methods on the purchase confirmation screen.
    • Add a new payment method or change the payment method.
    Like always, things are made difficult for the end user

    HOW TO REMOVE A PAYMENT METHOD ?

    I have removed my visa card, but now have my mobile operator listed as a payment method, how to REMOVE this ?
     
    KingJohnEngland, Sep 2, 2019
    #3
  4. Adding payment error

    Payment error in Windows 10....

    Hi,

    Thanks for the quick response. Unfortunately after going through the steps you suggested above, it made no difference and I still got the error code.

    I am based in the UK - do I need to trick the computer into thinking I'm in the States for this to work? To add money to my daughter's account, I have not been going through the Store App, but through settings... accounts... family...etc, but trying to
    do it through the store and going through the Payment Options link in the user account, I notice you end up in the same place anyway. After making the changes you suggest, all the prices changed from GBP to Dollars, so something happened but the payment would
    still not go through.

    If you have any other suggestions, I would be glad to hear them. I can't believe everyone in the UK has this problem!

    Many thanks again,

    Steve
     
    StevenHowe_899, Sep 2, 2019
    #4
Thema:

Adding payment error

Loading...
  1. Adding payment error - Similar Threads - Adding payment error

  2. Microsoft Store payment failed errors, problems and issues

    in Windows 10 News
    Microsoft Store payment failed errors, problems and issues: [ATTACH] [ATTACH]Microsoft Store has been made a hub for various books, Movies & TV and, games too. Many of these items are up for sale or rent on the Store. When you purchase anything, it initiates the payment process directly inside [...] This post Microsoft Store payment...
  3. payment details

    in Microsoft Windows 10 Store
    payment details: hello sir, I am entering all the correct details of my card but then also it is not accepting payment and saying the details entered here are wrong https://answers.microsoft.com/en-us/windows/forum/all/payment-details/81ecc70e-38e5-4094-8902-0aa7a9fbe12a"
  4. Payments

    in Microsoft Windows 10 Store
    Payments: I cannot seem to make a payment. when I try to pay, it says that 'We cannot process your payment.' I have tried changing cards/using pay pal and I'm sure that the details of the billing info is correct . Please help !...
  5. Microsoft Store Payment setup error

    in Microsoft Windows 10 Store
    Microsoft Store Payment setup error: Hi, Every time I try to set up a payment method in my account I get to the first screen of which payment method, card/paypal/phone and country. Then when I click next the screen clears but nothing else happens, all there is is the basic Microsoft account screen and nothing...
  6. Payment error during purchase

    in Microsoft Windows 10 Store
    Payment error during purchase: I am getting following error when i try to purchase Game Pass or any game from store. I checked my credit cart account and contact with my bank. But everything is okay in my side. "We can't process your payment" cOuJCjSwOUOF2SPX.17.1.11.14...
  7. Payment method

    in Microsoft Windows 10 Store
    Payment method: I want to purchase dolby atmos through Microsoft store.i have rupay card but it doesnt accept it. When i use visa card it also dont accept it...what to do now? https://answers.microsoft.com/en-us/windows/forum/all/payment-method/e512c571-213e-43b1-adeb-aa088184f081"
  8. Payment

    in Microsoft Windows 10 Store
    Payment: I would like to ask if it is possible to buy Sea of Thieves which costs 34,99€ right now, with two 25€ gift cards? https://answers.microsoft.com/en-us/windows/forum/all/payment/346d56d9-48f3-46e4-9068-5939dac8c9a2"
  9. Payment Issue

    in Windows 10 Software and Apps
    Payment Issue: I have a 'Ru pay' debit card. I have windows 10 running on my laptop. In Microsoft store, only 'Visa','Master' and 'American Express' cards are only accepted. So, how is that now i have to make a purchase in the store? Is there any other possibility with 'Ru pay' debit...
  10. Simpler web payments: Introducing the Payment Request API

    in Windows 10 News
    Simpler web payments: Introducing the Payment Request API: We’re thrilled to introduce a preview implementation of the Payment Request API in Microsoft Edge, enabling simpler checkout and payments on the web on Windows 10 PCs and Phones. Support for Payment Request in stable builds will be coming to EdgeHTML 15 in the Creators Update...