Windows 10: Address problem

Hi there,im having a problem with my daughters account on microsoft family. I have set her address in her profile with the correct country, but when I try buy a game for her it asks to set a profile address and is set to the UK as default and I can’t change it. As we arent in the UK it then wont accept our address, I’ve been through our profiles everything is set to the right country and I didn’t have this problem with my sons account. Any suggestions to help would be great, thank you Moved from: Microsoft 365 and Office / Unknown/other /Windows 10 / Microsoft 365 Family

:)

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

ip address problem

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with IP Address, I will surely help you to fix this issue.



This issue could have occurred due incorrect TCP\IP Address settings.



Try the steps listed here:



Method 1:

I suggest you to reset TCP\IP and check if it helps.



How to reset TCP/IP by using the NetShell utility

How to reset TCP/IP by using the NetShell utility

Note: Applies to Windows 10.



Method 2:

If the issue persists, I suggest you to try these steps to Flush DNS and request a new IP address from your ISP server. Check if it helps.

• 
  Click on
  Start and type cmd on start search.
  
• 
  Right-click on command prompt Run
  and selectas administrator.
  
• 
  At the command prompt, type the following commands and hit
  Enter after each command.
  

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

exit



Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.