Windows 10: administrator account disappeared

I’ve just changed the name of administrator account and get it unavailable. I have an error when trying to do anything on my computer, including problems with opening settings, locking the screen etc. The user accounts list disappeared, so I can't add a new user.

The error that I receive is RuntimeBroker.exe "No mapping between account names and security IDs was done." Another error is ms-settings:display "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create and association in the Default Programs control panel."

:)

 

windows 10 administrator account disappeared

Hi,

To further isolate the issue regarding with the missing admin account, kindly give us details on the following:

• Which steps have you tried previously?
• The admin account you lost, was it a Microsoft account or local account?

In the meantime, you can enable the built-in Administrator account on your PC by trying these steps:

• Press Windows + X then select Run.
• Type net user administrator / active:yes.
• Close the Command Prompt (Admin).
• The built-in administrator account will now be available to sign-into.

We look forward to your response.

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Deleting an administrator account

Hi Imat,

Kindly follow the steps below to resolve this concern:

Step 1: Remove pin from your administrator account. Here's how:

• Log in the administrator account.
• Go to Settings.
• Select Accounts.
• Go to Sign-in options.
• Under PIN, click on Remove.
• Tap Remove to confirm.
• Type in your administrator password to verify.
• Hit OK.

Step 2: Make your local account as an administrator account by following the steps below:

• Log in your local account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Select Change account type.
• Under Account type, select Administrator.
• Hit OK.
• Restart your computer and sign in with your administrator account.

Step 3: Remove the old administrator account. Please follow the steps below:

• Log in the new administrator account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Click on the admin account you want to remove and hit Remove button.
• When you see a confirmation dialog, select Delete account and data.

Hope this information helps. In case you need further assistance, kindly reply to us.