Windows 10: Adobe Digital Signatures - Crypto Errors

Discus and support Adobe Digital Signatures - Crypto Errors in Windows 10 Support to solve the problem; I've used a digital signature for a while but lately when trying to apply it, I am getting the following error: Key generation error: Internal... Discussion in 'Windows 10 Support' started by Gator5000e, Feb 7, 2019.

  1. Adobe Digital Signatures - Crypto Errors


    I've used a digital signature for a while but lately when trying to apply it, I am getting the following error:

    Key generation error:
    Internal cryptographic library error
    Error Code 0x2719

    I have no idea how to fix this. I found an article that says rename the Crypto folder but Windows is not letting me. do that either. When I try that I get the error seen in the pic below.


    Adobe Digital Signatures - Crypto Errors [​IMG]


    I've also tried creating a brand new signature but I am getting the same errors.

    I am not sure what is going on here. I would appreciate any thoughts on fixing this. Thanks.

    :)
     
    Gator5000e, Feb 7, 2019
    #1
  2. Gowrish_S Win User

    Adobe Digital Edition

    Hi GiseleFori,

    Thank you for writing to Microsoft Community Forums.

    1. Do you get any error message when you try to download the Adobe Digital Edition?
    2. Which version of Adobe Digital edition are you trying to download?

    As per Adobe support, it is compatible with Windows 7. You can try installing it in compatibility mode.

    For installing it in compatibility mode, you may follow this step:

    • Right click on setup file and click on Properties.
    • Under compatibility tab, check the option “Run this program in compatibility mode for:” and select Windows 7.
    • Click on Apply and OK.

    You may download the
    Adobe Digital Edition 4.5.9 version
    and check if it is works.

    You may refer the steps mentioned in this article named
    Install Adobe Digital Editions on Windows 7, Vista, XP
    to install this application.

    Please refer the solution provided in this article named
    Installation issues for Adobe Digital Editions 4.0
    and check if it helps.

    Hope this helps.

    Let us know if you got the help you needed by clicking on Yes or No.

    Regards,

    Gowrish S

    Microsoft Community –Moderator
     
    Gowrish_S, Feb 7, 2019
    #2
  3. EBOOK OPENS IN EDGE INSTEAD OF DOWNLOADING TO ADOBE DIGITAL EDITIONS

    We appreciate your quick response to the query. The update, which was installed on your Windows 10 PC may have made some changes which cause the matter at hand. For case isolation, we suggest that you check if an option for Adobe Digital Editions is available,
    kindly follow the steps below.

    • Open Internet Explorer.
    • Click on the Settings icon; then select View Downloads.
    • Select one of the Ebooks that you have downloaded; click on the dropdown beside the Open option; then select
      Open with.
    • A small windows will pop up. Select Adobe Digital Editions; then click
      OK.

    Your response will be highly appreciated.
     
    Vanessa Oca, Feb 7, 2019
    #3
  4. Adobe Digital Signatures - Crypto Errors

    Downloading to Kobo with Adobe Digital Editions

    Hi Roger,

    I realize the inconvenience you are facing. Let me help you in resolving the issue.

    You may be facing the above issue due to the incompatibility of the programs on Windows 10 operating system. You can try installing the program software in
    compatibility mode and check if the software works.



    Follow the steps below to install the software in compatibility mode and check if the issue is resolved.



    Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.



    • Locate and right-click on the program setup file on your PC and click on
      Properties.
    • Click on the compatibility tab, check the box
      Run this program in compatibility mode for
      , select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
      restart the computer for the effective changes to take place.


    Step 2: You can also follow the steps below and check if the issue is resolved.



    Refer to the link below on similar issue and check if it helps:

    Adobe Digital Editions



    I suggest you to refer the link below and check if it helps.

    Unable to open .acsm file in Digital Editions because it tries to open in Adobe Reader

    If the issue persist, I suggest you to post your query to Adobe support as they will be better equipped to help you with the above issue.

    https://forums.adobe.com/community/adobe_digital_editions



    Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

    Thank you.
     
    Nachappa C K, Feb 7, 2019
    #4
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Adobe Digital Signatures - Crypto Errors

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