Windows 10: Adobe XD crashed upon launch

Hi, I tried to launch adobe XD but it keeps crashing and the event viewer shows this error


Log Name: Application

Source: Application Error
Date: 6/18/2020 1:46:40 AM
Event ID: 1000
Task Category: 100
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-Q0INFBI
Description:
Faulting application name: XD.exe, version: 30.0.12.14, time stamp: 0x5edac598
Faulting module name: XD.exe, version: 30.0.12.14, time stamp: 0x5edac598
Exception code: 0xc0000005
Fault offset: 0x0000000000e991b8
Faulting process id: 0x2d7c
Faulting application start time: 0x01d644e42fc64e6f
Faulting application path: C:\Program Files\WindowsApps\Adobe.CC.XD_30.0.12.14_x64__adky2gkssdxte\XD.exe
Faulting module path: C:\Program Files\WindowsApps\Adobe.CC.XD_30.0.12.14_x64__adky2gkssdxte\XD.exe
Report Id: c8aabf82-43f5-439a-b269-a4313424f147
Faulting package full name: Adobe.CC.XD_30.0.12.14_x64__adky2gkssdxte
Faulting package-relative application ID: App
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-06-17T20:16:40.841068500Z" />
<EventRecordID>28056</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-Q0INFBI</Computer>
<Security />
</System>
<EventData>
<Data>XD.exe</Data>
<Data>30.0.12.14</Data>
<Data>5edac598</Data>
<Data>XD.exe</Data>
<Data>30.0.12.14</Data>
<Data>5edac598</Data>
<Data>c0000005</Data>
<Data>0000000000e991b8</Data>
<Data>2d7c</Data>
<Data>01d644e42fc64e6f</Data>
<Data>C:\Program Files\WindowsApps\Adobe.CC.XD_30.0.12.14_x64__adky2gkssdxte\XD.exe</Data>
<Data>C:\Program Files\WindowsApps\Adobe.CC.XD_30.0.12.14_x64__adky2gkssdxte\XD.exe</Data>
<Data>c8aabf82-43f5-439a-b269-a4313424f147</Data>
<Data>Adobe.CC.XD_30.0.12.14_x64__adky2gkssdxte</Data>
<Data>App</Data>
</EventData>
</Event>

:)

 

Adobe XD Suspended

Hello,

I just updated Windows yesterday and install adobe XD for my work, and whenever I started the XD App it says tah adobe XD is suspended and then finally terminated. This is a good feature but I found that it a little bit annoying, I have to use XD asap and
i don't know what to do. I Can't start XD until now, please help. thanks

 

Adobe XD Crashes When Using Text Tool - Error With msftedit.dll

Hi,

I might suggest to try to obtain a user mode dump of the crash to get more information on the crash.

You can configure Windows to create user-mode dumps. Create a System Restore Point first.

If you copy and paste the following in Notepad and save as a .reg file (save with the .reg extension and give it any name such as dump.reg), then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time XD.exe crashes should
be created in the C:\CrashDumps folder:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\XD.exe]

"DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\

00,6d,00,70,00,73,00,00,00

After Adobe XD (XD.exe) crashes, can you then make the .dmp file available (provide link) via a public folder on OneDrive or similar site.

Here's a link on using OneDrive:

http://windows.microsoft.com/en-ca/onedrive/sha...

More info on collecting user-mode dumps:

Collecting User-Mode Dumps - Win32 apps(VS.85).aspx

To stop the creation of the user mode dump files run the following registry file:

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\XD.exe]

You can delete the C:\CrashDumps folder anytime.

 

GPU-Z 0.8.7 crash on launch

W1zzard is asking you to test so that he can suggest next steps and be able to troubleshoot the issue you have.
If another version works, it would be one set of steps.
If several other versions also fail/crash, then it would be another.