Windows 10: Adobe XD Crashes When Using Text Tool - Error With msftedit.dll

Regardless of what settings I use, I get a crash everytime I use the text tool. I can add photos, shapes etc. without problems but the moment I use the text tool, it freezes for a moment then crashes.



Microsoft Windows 10 Pro

Version 10.0.19030 Build 19030

Processor Intel(R) Xeon(R) CPU X5365 @ 3.00GHz, 2992 Mhz, 4 Core(s), 4 Logical Processor(s)

Installed Physical Memory (RAM) 16.0 GB

Adapter Description AMD Radeon HD 5450



The event viewer states that the faulting module is msftedit.dll:



Faulting application name: XD.exe, version: 24.3.22.2, time stamp: 0x5dcd056a
Faulting module name: msftedit.dll, version: 10.0.19030.1, time stamp: 0xc53a46bb
Exception code: 0xc0000005
Fault offset: 0x0000000000086ae2
Faulting process id: 0x168c
Faulting application start time: 0x01d5a2cf3cb47ed9
Faulting application path: C:\Program Files\WindowsApps\Adobe.CC.XD_24.3.22.2_x64__adky2gkssdxte\XD.exe
Faulting module path: C:\WINDOWS\SYSTEM32\msftedit.dll
Report Id: adda3ebf-8e02-4880-9441-14da659cb942
Faulting package full name: Adobe.CC.XD_24.3.22.2_x64__adky2gkssdxte
Faulting package-relative application ID: App



I have tried SFC /SCANNOW and tried to uninstall and reinstall XD. I also uninstalled SkyFonts, Reset Windows font settings to original and tried to update Windows and any drivers. I have contacted Adobe but no luck so far. Actually, I allowed a remote session from them and they subsequently messed up my computer in which I had to do a 'Startup Repair' to fix (which is working fine now). Not sure what they done as I was working with a client while they were terrorizing my PC.

Any other suggestions? Thanks


:)

 

Adobe XD Suspended

Hello,

I just updated Windows yesterday and install adobe XD for my work, and whenever I started the XD App it says tah adobe XD is suspended and then finally terminated. This is a good feature but I found that it a little bit annoying, I have to use XD asap and
i don't know what to do. I Can't start XD until now, please help. thanks

 

Adobe XD Suspended

Hi there, thanks for your question.

It's possible that a background app or task is causing XD to be suspended. Please try the following:

Perform a clean boot, then check if XD starts correctly:

https://support.microsoft.com/en-au/help/929135...

Boot into Safe Mode to see if XD will start correctly:

https://support.microsoft.com/en-au/help/12376/...

Run the System File Checker tool:

https://support.microsoft.com/en-us/help/929833...

DISM:

https://support.microsoft.com/en-au/help/947821...

Please let me know if you need further support! Thanks!

 

Bad Image Errors - dll files changing to 0 bytes


Hi
Have an unusual problem (to me anyway)

Last week I got "Bad Image" errors with Adobe Lightroom (the program had worked OK previously). Two .dll files were listed as corrupt and in Explorer both were shown has having 0 bytes size. Re-installation resolved the problem.
Today I have had the same "bad image" error with another program. Techsmith SnagIt. Once again it was .dll files and they show in explorer as 0 bytes. The timestamp on the 0 byte dlls is the time of the error i.e. today (not when the files were installed).

What I've done so far :
Ran McAfee viruscan across all disks - no problems reported.
Ran Malwarebytes - no problems reported

Went to the properties for the disk drive and under "Tools" ran error check - nothing found
The disk is an SSD so I went to Samsung Magician which shows drive condition as good and S.M.A.R.T. shows wear levelling count at Current Value 99. I do not use Rapid Mode.

The problems are happening on a Samsung 850 Evo 500GB

Any suggestions welcome

Dave