Windows 10: Adult account being asked for parental consent - Microsoft Family

I have someone on my family account that is an adult, when he tries and access certain items he gets notifications he cannot due to parental controls. I never see any emails saying he is asking or notifications, etc. But none the less he is an adult and can access any of it. When I first set him up I mistakenly got his birthday incorrect and it had him as a child, I sorted that out and is shown as an adult now.


Any way to get around this? I hate to delete him and then reinput him as we've got MS 365 and rather not go through messing with that if possible.


***Title changed from: Family***

:)

 

Non-Parent Adult in Microsoft Family

Hi Gabe_101,

Thank you for writing to Microsoft Community Forums.

When you add an adult account to Microsoft Family the adult account gets the following privileges.

An adult account can:

• Give kids money so they can shop in Windows and Xbox stores without a credit card.
  
• See activity reports about what kids do on devices, including buying apps and searching the web.
  
• Set age limits for rated content like apps, games, videos, movies and TV.
  
• Set time limits for how long kids can use devices.
  
• Find children in the family on a map, when they have Windows 10 mobile phones.
  

If you want to turn off the activity reports, you can See
your child's device use with activity reports.

You can also refer to Parental consent and
Microsoft child accounts.

Thanks,

Suman.B

Microsoft Community - Moderator

 

Microsoft Family - Changing account from child to adult

Hi Paulo,

To edit your child account(s), we need to
change
the
birthdate
of that account or
create/add another adult
in your family
account. To change the birthdate,
you may find the instructions to this question by following the links below:

• Change the birthdate on your Microsoft account.
• Age verification for parental consent.

To add another adult to your family account, kindly refer to
Add a child account your family
under
To add another adult your family.

Update us on how it goes.

Regards.

 

Family Features asking for adult permission...

Hello,

Thank you for writing to Microsoft Community Forums.

May I know the error message you get when you try to access the applications and browsers like Internet Explorer or Edge?

Please follow the steps under this section “I'm an adult but I'm being asked for parental consent. What do I do?” from this

link.

Hope this helps.

Regards,

Gowrish S

Microsoft Community -Moderator