Windows 10: Affinity photo refund issue

Purchased Affinity Photo off the MS store, and on 4 different computers it crashed with the blue screen of death. There appears to be a known issue with this and several MS related apps, and none of the suggested fixes have resolved the issue, so now I am stuck with a package purchased that I simply cannot use. How exactly do I go about getting a refund on this?

:)

 

Affinity Photo Reinstall

Hello,

Thank you for writing to Microsoft Community Forums.

Follow the below mentioned steps to install Affinity Photo:

1. Open the Windows Store app from the Start menu.

2. Sign in with the Microsoft account through which you made the purchase.

3. Search for Affinity Photo in the search bar.

4. Select the Affinity photo application from the search result.

5. Click on Install button to install the application.

Hope it helps.

Let us know if you got the help you needed by clicking "Yes or No".

Harish

Microsoft Community – Moderator

 

Affinity Photo Reinstall

My computer crashed. I had the hard drive replaced. Now, I need to know how I can get the affinity photo program reinstalled on my laptop with windows 10. I originally purchased the program about 8 months ago online and have no idea how to get a re-installation.
Any suggestions?

Thanks!

 

Affinity Apps - Price Change

I purchased all three Affinity apps from the MS Store (Publisher, Photo and Designer) on 11/19 and less than a week later, all three were discounted by 30%. With a $150 total purchase price, that's $45 difference. Doesn't seem fair; Affinity would have provided
a refund if I'd have bought them on their store - they referred me to the Microsoft Store to see if anything can be done. How about it, Microsoft?

MS