Windows 10: After a control panel fix Office 2013 requires a key i no longer have

Discus and support After a control panel fix Office 2013 requires a key i no longer have in Microsoft Office and 365 to solve the problem; HI there I had my computer checked and upgraded ready to begin study and they installed Windows 10. When I went to use it no Office applications... Discussion in 'Microsoft Office and 365' started by Melsin, Mar 17, 2019.

  1. Melsin Win User

    After a control panel fix Office 2013 requires a key i no longer have


    HI there
    I had my computer checked and upgraded ready to begin study and they installed Windows 10.
    When I went to use it no Office applications worked.
    As I could not keep anything open to go to "file" I searched internet and followed directions for a repair via the control panel (internet repair).
    It took ages and must have reinstalled the whole program as now when I open Office 2013 home and student version it asks for a product key or my account.
    HOWEVER I cannot find the product key any more after many house moves AND when I log in to Microsoft it says my account is not linked to this product.
    I tried instructions from internet for a ?dry boot ? using msconfig .. which made no difference .. and now not sure if everything from that is back where it should be.
    I also logged onto Microsoft and booked a tech call but 24 hours later have not received one.
    Please help. I am at my wits end.

    :)
     
    Melsin, Mar 17, 2019
    #1
  2. DaveM121 Win User

    Microsoft Office no longer working

    Hi Chris, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Quick Repair first, if that does not resolve this, try the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation . . .

    NOTE: Please be advised, if you are running Office 2013 or earlier, before attempting a repair, have your Microsoft Office Product Key at hand, Office may need to be re-activated in some cases
     
    DaveM121, Mar 17, 2019
    #2
  3. DaveM121 Win User
    Left Control Key Doesn't Work

    Hi Adelhard, if this functionality is just missing in Office, please try the following:

    Follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation . . .

    NOTE: Please be advised, if you are running Office 2013 or earlier, before attempting a repair, have your Microsoft Office Product Key at hand, Office may need to be re-activated in some cases
     
    DaveM121, Mar 17, 2019
    #3
  4. After a control panel fix Office 2013 requires a key i no longer have

    windows 10 control panel

    Hello,

    Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

    As per the description, I understand that you want to know how to access the control panel in Windows 10?

    I certainly understand your concern and will try my best to help you.

    I would suggest you to try the following steps to open the Control Panel in the system.

    Step 1: Opening Control Panel in Windows 10.


    • Open Run command box by simultaneously pressing Windows and R keys (Windows + R).

    • In the Run dialog box, type
      Control
      and then press Enter key to open the classic Control Panel.
    Step 2: Access Control Panel in Windows 10 from desktop.


    • Right-click on the Start button (Windows logo button at the bottom-left corner of the desktop) and then click Control Panel to open the same.
    Step 3: Launch Control Panel using search.


    • Open Start menu or screen.

    • In the search box, enter Control Panel and then press Enter key to open the same.
    Note: You can quickly access the search with the help of Windows + C hotkey.

    Step 4: Create Control Panel shortcut on desktop.

    • Right-click on desktop, click New, and then click Shortcut.
    • In Type the location of the item box, type the following path.
    explorer shell:ControlPanelFolder

    • Click Next button.
    • In the Type a name for this shortcut box, type Control Panel, and click Finish button. You can now double-click on the Control Panel icon on the desktop to quickly launch the same.
    Step 5: Pin Control Panel to Start or taskbar.


    • In the Start search box, type Control Panel.

    • When you see search results, right-click on Control Panel entry and then click Pin to Start to pin it to the Start menu or screen.
    Note: Clicking Pin to taskbar will pin the Control Panel to taskbar.

    I hope this information is helpful.

    Please do let us know if you need any further assistance, we will be glad to assist you.

    Thank you.
     
    Jayant Gupta, Mar 17, 2019
    #4
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After a control panel fix Office 2013 requires a key i no longer have

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