Windows 10: After a hardware malfunction, my MS keys don't work again.

Discus and support After a hardware malfunction, my MS keys don't work again. in Windows 10 Updates and Activation to solve the problem; My SSD crashed. I reinstalled Win10 and the electronic key loaded Win10 Homeoriginal OS. I previously purchased Win10Pro upgrade and have the first... Discussion in 'Windows 10 Updates and Activation' started by JFraks, Jul 4, 2020.

  1. JFraks Win User

    After a hardware malfunction, my MS keys don't work again.


    My SSD crashed.


    I reinstalled Win10 and the electronic key loaded Win10 Homeoriginal OS. I previously purchased Win10Pro upgrade and have the first key as well as a generic key. Neither key will activate or allow an upgrade to Pro. Now, instead of Activation reading Win10 Home Activated, it reads Win 10 Enterprise is not activated.


    My SQL2014 key isn't working.

    My Microsoft Office 2010 key isn't working.

    My Visual Studio 2015 key isn't working.


    All of them worked before. They were purchased legitimately. They were all loaded on this machine, before. The SSD is the only change.

    What do I do? Do I keep reloading software or should I wait?


    Thanks.

    :)
     
    JFraks, Jul 4, 2020
    #1

  2. Specific Keyboard Keys Malfunctioning

    My keyboard keys have recently been malfunctioning. Sometimes, the keys do not register at all, and sometimes, it as to be pressed and held with force to register. Only a few select keys are effected, namely the: right arrow key, \, e, g, h, and 8 and 9 on the numerical keypad.

    The keyboard was the factory keyboard included with my Asus X751LD laptop.

    This started after I used a Java application. It is very unlikely to be a hardware issue, as the laptop was never moved or subjected to drops. Another possible factor is I have used Autosofted Keyboard Presser.

    The keys function, although with lag, after startup, but stop working within a few seconds.

    I have tried the following to no avail:

    • Restarting
    • Restarting in Safe Mode
    • Updating keyboard drivers in Device Manager
    • Updating Java

    These sites did not help:


    Does anyone know how to fix this?

    (Was a pain typing this, makes me understand just how much I use the e key)

    Edit:

    I tested the keyboard with a Linux live CD. First time I booted, the keys will not registrar in a notepad app unless I repetitively press them around 20 times. I rebooted into Linux again, this time the keyboard worked OK, but missed keystrokes occasionally. In both situations it was the same keys as described above that were malfunctioning.

    After rebooting into Windows, the keyboard functioned like the 2nd situation above (occasional missed strokes) for around 5min. Then no amount of pressing on the malfunctioning keys could make it register.
     
    George Tian, Jul 4, 2020
    #2
  3. imacken Win User
    Multiple Keys associated with MS Account?

    Thanks again for your time in replying.
    I think we should forget about this discussion, as we seem to be at cross purposes.
    You have taken what I said out of context. I know how the activation has worked over the years - particularly in relation to re-installing and changing hardware, but that was/is not my point.
    My point is that I believed that the rules have changed in Anniversary regarding changing hardware and licensing activation. I was wrongly under the impression that MS had changed the rules to link a key to a MSA account rather than hardware. I was clearly wrong!
    I was saying in my previous post, that I would like to see MS adopt a similar approach as many other developers, i.e. attach the key to the user MSA and allow one install on one key. So, for example, one would de-activate on one device and re-activate the key on a new device linked via the user's MSA and registered key. Inputting a key would relate to a user and not hardware.
    But, that is not important as my opinion has no bearing on MS's activation policy, and I only mentioned it in passing!
    I repeat what I said in my previous post, I am interested in your statement 'I can transfer a license from a device listed on my Microsoft Account'. That seems to suggest what I was thinking in the first place! How is that done exactly? Other posts here suggest that devices can be deleted from the account and it makes no difference.
     
    imacken, Jul 4, 2020
    #3
  4. After a hardware malfunction, my MS keys don't work again.

    Device listed twice on MS site, and How to update my hardware information on MS site after hardware upgrades.

    I recently replaced all of the hardware on my computer except the hard drive. I have a full NON preinstalled full Windows 8.1 pro, which MS upgraded to Win 10 for free. After replacing the hardware, I had to contact MS to reactivate because the software
    reactivation was not working. They have done that, but when I go onto my account on MS and view my devices, my computer is listed twice. Also, it has the old hardware listed. I'd like to update the hardware MS has in their records to the new hardware. Anyone
    know how? Thank you.
     
    BenClayton1, Jul 4, 2020
    #4
Thema:

After a hardware malfunction, my MS keys don't work again.

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