Windows 10: After clicking `Download & Install` 2004 update it keeps disappearing.

Version 1909 (OS Build 18363.900)

So last week when I ran Windows Update it gave me the button to `Download & Install` the 2004 Windows 10 update. When I clicked it everything just disappeared. I thought that was weird, but I didn't pursue it further.

Well, today, Windows Update gave me the option again to `Download & Install` it. This time when I clicked it *instantly* failed with error `0x80246017` as quick as it previously disappeared. The account I was logged into was an Administrator.

I looked this error up and read some things about running the Windows Update troubleshooter. I ran the troubleshooter and it returned 2 issues. One was about pending updates which it resolved and the other was about my internet connection with suggestions to reset it. The internet connection error I believe was due to my VPN, because Microsoft Store says I am not connected if the VPN is turned on and I usually have to turn it off. I reset the network connection and reboot. When Windows started back up I stopped the VPN and turned it off. When I ran Windows Update the `Download & Install` button for the 2004 update was back. I clicked it and it did the same exact thing it did last week. It just disappeared and that was it.

Now when I run the troubleshooter it finds no issues. If I restart the computer it doesn't come back.

Why on earth would this new update be doing this? This computer is very new. In October 2019 it was the ThinkPad X1 Carbon with the best possible configuration available. It can definitely handle the update, but maybe there are some kinks with it still?

I really want to install this update and check it out. Anyone have any advice on what to do? Should I just wait? Why would it keep popping up and give me the option to `Download & Install` and keep disappearing?








:)

 

Installing update after downloading it through Microsoft Update Catalog

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

There is no need to install update separately it will be automatically installed when you download the update, I suggest you to go to Control panel and check whether the update is installed are not.

Follow the steps to check for Update.

• 
  Open Control Panel.
  
• 
  Select Programs and Features.
  
• 
  Click on View installed updates.
  
• 
  Check for the Update in the list.
  

Keep us posted on the issue so that we can assist you better.

Thanks and Regards.

 

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Here's that set of instructions:

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Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
Select the option to automatically search for the updated driver software.
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Also try to access the computer manufacturer's website and download the latest chipset and display drivers for your computer and install the same.

 

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