Windows 10: After Creators Update 2 thumbnails cache keeps auto-deleting

Discus and support After Creators Update 2 thumbnails cache keeps auto-deleting in Windows 10 Support to solve the problem; You guys could try the Automatic Maintenance batch file here that FreeBooter posted. It allows you to disable it, and you can also re-enable it, so... Discussion in 'Windows 10 Support' started by Konally, Oct 21, 2017.

  1. Konally Win User

    After Creators Update 2 thumbnails cache keeps auto-deleting


    You guys could try the Automatic Maintenance batch file here that FreeBooter posted. It allows you to disable it, and you can also re-enable it, so when this problem gets fixed, it can be enabled again. I've disabled it with, FreeBooter's file; 7th post on the first page. I will post here again with results. So far it's working.
     
    Konally, Oct 22, 2017
    #16
  2. YLM
    ylm Win User

    Thank you Konally, okay I'm gonna try that. Thanks also to FreeBooter for his batch file. I'll keep you informed.
     
  3. I am just confirming that I have the same issue with the thumbnail images for both pictures and videos being deleted every few hours after updating to the Fall Creators Update of Windows 10 Home 64-bit. This problem did not occur before the Fall Creators Update and no new software was installed on this system after the Fall Creators Update was installed.

    Windows is configured to turn off the monitor after one hour, but sleep/hibernation mode is disabled.

    Windows Defender is the only security software that is running.
     
    Eternal Tech, Oct 22, 2017
    #18
  4. After Creators Update 2 thumbnails cache keeps auto-deleting

    Outstanding QA once again from Microsoft. You wonder if they even use their own os as surely things like this would be noticed
     
    Scottyboy99, Oct 22, 2017
    #19
  5. Chris2010 Win User
    I remember having this issue with Windows Vista, Windows 7, Windows 8 and Windows 8.1.

    With Windows 10 it was finally fixed but since the Fall Creators Update it happens again and the thumbnail cache gets deleted even more often than ever before.

    I will now run the script from FreeBooter and see if that helps.
     
    Chris2010, Oct 22, 2017
    #20
  6. rcheung Win User
    Yes, I remember windows 8.1 had a task that ran weekly that would clean up your computer to make it more "efficient". You would disable the task and it would re enable itself on reboot. I was happy when windows 10 fixed that problem but now my thumbnail cache gets deleted daily with the new update. Its something that users with large image and/or video libraries which gets accessed often, will notice right away. I hope this script will fix the problem.
     
    rcheung, Oct 23, 2017
    #21
  7. Konally Win User
    Well, it seems that FreeBooter's Automatic Maintenance bat file fixes the problem. I woke the PC up from sleep and the thumbnails didn't clear. Thanks a lot FreeBooter. I hope it works for everyone else, too
     
    Konally, Oct 23, 2017
    #22
  8. After Creators Update 2 thumbnails cache keeps auto-deleting

    We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
     
    FreeBooter, Oct 23, 2017
    #23
  9. MrGutsy Win User
    Just registered here to post this, i am glad i am not the only one.
    Ok let me state that first of all this is extremely annoying, i have a total of 24 TB storage on my PC (spread out over 6 HDD's) and it contains tens of thousands of pictures and videos. It takes anywhere around 4-6 hours to generate thumbnails of everything which is necessary for me as i am opening those folders to search for photos/videos i want to edit and anything that is not already cached takes too long.

    So before falls creator update and before in every window i have set deny policy for system to delete in explorer folder, if anyone's curious for windows 10 its:
    C:\Users"Your Username\AppData\Local\Microsoft\Windows\Explorer
    So if you rightclick that folder and set Deny permission for system entry for delete and delete subfolders then it doesn't matter what windows maintenance might try because it won't be able to delete any file there.
    HOWEVER, after falls creator its not working, even after setting deny policy for SYSTEM as well as every single user the cache still magically disappears every one or two days latter. This is down right broken, why the hell microsoft have to annoy users?
    Besides, with 8 TB+ hdds and 2 TB+ ssds is automatic maintenance still a thing? Why the hell it bothers with 100-200 MB data which is thumbnail cache that potentially saves tons of hours?
     
    MrGutsy, Oct 23, 2017
    #24
  10. YLM
    ylm Win User
    I think I found another solution, actually it's unnecessary to completely disable Automatic Maintenance with the FreeBooter script (post #7). I identified the culprit, it's "SilentCleanup" in Windows Task Scheduler (Microsoft / Windows / DiskCleanup). This task seems crappy, when you manually launch it you'll see your thumbnails disappear. Obviously, we could eventually disable this task but it's not the best setting because we disable all other automatic cleaning tasks (temporary installation files, downloaded program files, Windows updates, memory dump files, etc.).The smartest setting IMHO, it's to disable only the part managing the automatic cleaning of thumbnails cache.

    To do that, run Regedit.exe and browse the following path:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches\Thumbnail Cache

    Modify Autoruns DWORD and set its value to 0 and reboot your computer.

    Now Automatic Maintenance should no longer delete your thumbnails.

    I applied this change 2 days ago and I have no problem since.

    Let me know it worked for you, otherwise I'll try to find another fix.

    I hope this will help you.
     
  11. Konally Win User
    Hi, ylm. I just now tried your solution and I can confirm that it works as well. Thanks a lot for the fix
     
    Konally, Oct 24, 2017
    #26
  12. YLM
    ylm Win User
    Hi Konally. You're welcome. I'm glad if it works for you *Smile
     
  13. madgrok Win User

    After Creators Update 2 thumbnails cache keeps auto-deleting

    I confirm, It works. Thx.
     
    madgrok, Oct 24, 2017
    #28
  14. Great suggestions on workarounds. However I believe MS needs to fix this issue by default. 99% of users will be wondering what on earth is going on and most don’t participate in forums to find out about it. My elderly parents are a case example as they didn’t have a clue. So MS should sort this out for the masses, find their QA unbelievable that something like this goes unnoticed. It’s clearly widespread, every single pc I have encountered with fall creators update is doing this.
     
    Scottyboy99, Oct 27, 2017
    #29
  15. f14tomcat Win User
    Have you reported it in Feedback? I'm not having the issue.
     
    f14tomcat, Oct 27, 2017
    #30
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After Creators Update 2 thumbnails cache keeps auto-deleting

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