Windows 10: After getting the bsod, my laptop cannot boot and stuck at the logo screen for ages. I...

submitted by /u/Puzzleheaded_Taro338
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:)

 

was a BSOD now it's stuck on boot up screen

Hello, so my laptop was giving me the BSOD then I tried to do a recovy now it's stuck in a loop when I boot my laptop it show a screen that says instillation failed then it restarts. I ran the ram test I'll post those pics. Any other suggestions on what I could do? Thank you for your help!

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

Windows boot logo,

Hi

Tried with suggested steps but not succeed,

still can see HP boot logo

Please suggest