Windows 10: After I login, it turns into a black screen and refreshes to the lock screen.

Discus and support After I login, it turns into a black screen and refreshes to the lock screen. in Windows Hello & Lockscreen to solve the problem; I just got a PC running Windows 10 RTM Build 10240 so I updated it and then went and logged in with my password, it turned into a black screen and... Discussion in 'Windows Hello & Lockscreen' started by Patrick Labay, Sep 5, 2020.

  1. After I login, it turns into a black screen and refreshes to the lock screen.


    I just got a PC running Windows 10 RTM Build 10240 so I updated it and then went and logged in with my password, it turned into a black screen and refreshes to the lock screen.


    CPU: Intel Core i3-4160

    GPU: NVIDIA GeForce GT 630

    Motherboard Manufacturer: ASUSTeK Computer INC.

    :)
     
    Patrick Labay, Sep 5, 2020
    #1

  2. Lock vs Login screen screenshot

    You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen


    After I login, it turns into a black screen and refreshes to the lock screen. [​IMG]
     
    Josey Wales, Sep 5, 2020
    #2
  3. rmanasa Win User
    Lock vs Login screen screenshot

    Hi Josey -

    Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

    Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!
     
    rmanasa, Sep 5, 2020
    #3
  4. Rose Cal Win User

    After I login, it turns into a black screen and refreshes to the lock screen.

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Sep 5, 2020
    #4
Thema:

After I login, it turns into a black screen and refreshes to the lock screen.

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