Windows 10: After installing 1909 content update, sound stopped working completely with Realtek driver

Discus and support After installing 1909 content update, sound stopped working completely with Realtek driver in Windows 10 Drivers and Hardware to solve the problem; Hello, After installing the 1909 content update, sound stopped working completely. As the system gets initialized, I hear several quiet thuds in the... Discussion in 'Windows 10 Drivers and Hardware' started by Mateusz Lipowicz, Jan 5, 2020.

  1. After installing 1909 content update, sound stopped working completely with Realtek driver


    Hello,


    After installing the 1909 content update, sound stopped working completely. As the system gets initialized, I hear several quiet thuds in the speakers, then the speakers are silent.


    I use the MSI GL75 9SE laptop. It came with Realtek HD Audio driver installed.


    Steps I tried until now:


    1. Checked if the speakers aren't muted – they aren't.

    2. Checked if the device driver works normally – it appears to be working except no sound.

    3. Tried to test the speakers – "Failed to play sound test tone".

    4. Tried to check the driver – it is shown as working fine except no sound.

    5. Tried to run the troubleshooting tool – it wants me to restart, but this does nothing.

    6. Tried to update the driver automatically – it did, but the latest version of the driver doesn't work too.

    7. Tried to install the driver from the MSI website https://www.msi.com/Laptop/support/GL75-9SE#down-driver&Win10%2064 – had to uninstall the driver before Windows let me do that. Doesn't work.

    8. Switched to the generic Windows drivers High Definition Audio Device – this kinda worked, as in – the sound returned. It sounds worse, though, and updating the driver automatically brings back the broken version.


    Given that the speakers work with the default drivers and it happened just after the update, this doesn't seem like a hardware issue.

    :)
     
    Mateusz Lipowicz, Jan 5, 2020
    #1
  2. Jayce Win User

    The Ultimate Realtek HD Audio Driver Mod for Windows 10

    I had the realtek error when using the installer, so I did these step and It Worked

    1.Go Open up device manager
    2. Go under sound,video, and game controllers
    3. Find Realtek High Definition Audio
    4. Right click and hit update driver
    5. Browse my computer for driver software
    6. Let me pick from a list of available drivers on my computer
    7. Click Have Disk and hit browse
    8. Click on the Realtek HD Audio mod folder and look for win64
    9. Click on the HDXRT4 and click ok,
    10. Click Next and Yes
    After it is done, restart the PC

    You should be good then and also make sure before doing these steps that you have driver enforcement disabled.
     
    Jayce, Jan 5, 2020
    #2
  3. Boulonais Win User
    Sound is not working after 1909 update

    It is really strange. I updated to 1909 as soon as the update was published (11/13/2019). All was working fine until today. I booted my computer and I had no sound at all. I have an ASUS UX550VD laptop with realtek audio HD.

    I tried to install a newer driver, I tried to put the official ASUS driver for my laptop, nothing worked. Even by uninstalling the driver from add/remove software and block automatic driver installation, Windows reinstalled each time the Realtek driver with
    Windows Update.



    The only solution is to force Windows to use the generic High Definition Audio Device from device management console.
     
    Boulonais, Jan 5, 2020
    #3
  4. tiendat Win User

    After installing 1909 content update, sound stopped working completely with Realtek driver

    The Ultimate Realtek HD Audio Driver Mod for Windows 10

    I install complete. But I open speakers properties has stop woking *Frown After installing 1909 content update, sound stopped working completely with Realtek driver :(.
     
    tiendat, Jan 5, 2020
    #4
Thema:

After installing 1909 content update, sound stopped working completely with Realtek driver

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