Windows 10: After installing Windows update KB4549951, my fingerprint scanner on Lenovo Thinkpad Yoga...

On 4/16/20, my Lenovo Thinkpad Yoga 460 automatically loaded the latest Windows update KB4549951. After installing this, the fingerprint reader did not work.


I researched in Settings/Sign-in Options and found that the fingerprint reader was not even recognized by the new OS.


I uninstalled KB4549951 and then the fingerprint reader is working Windows Hello Fingerprint.


I am afraid to install any more Windows updates until this issue is resolved. How to know if the issue is resolved?

:)

 

Fingerprint Scanner Lenovo Yoga X1 Yoga (3rd Gen)

Hello all! As the title suggests, I have a Lenovo Yoga X1 Yoga (3rd Gen) and I've been having issues with the fingerprint scanner lately. First, the biometric drivers were hidden in my device manager tab. I activated the reveal hidden view and got error
code 45 on the biometric drivers. I thus uninstalled my biometric drivers and reinstalled the correct drivers from Lenovo. However, the biometric devices tab is not showing them in my Device Manager now and the Synaptics app claims there isn't a scanner connected.
What can I do to get a working fingerprint scanner again?

 

Fingerprint Scanner Lenovo Yoga X1 Yoga (3rd Gen)

Hi Ronald. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

See these possible fixes:

https://forums.lenovo.com/t5/ThinkPad-X-Series-...

https://forums.lenovo.com/t5/Windows-10/Yoga-26...

https://support.lenovo.com/us/en/solutions/ht10...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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After latest Windows 10 update my fingerprint scanner not working on my Lenovo X1 Yoga

I have a Lenovo X1 Yoga laptop with a fingerprint scanner I used to log in and after the most recent windows 10 update it stopped working. I wen to my sign in options and it doesn't even list it anymore. Any thoughts?