Windows 10: after last update, all data and office deleted

I powered down my computer and ran the latest Windows 10 update June 9, 2020 and when I started up this morning, everything was gone; all documents, pictures, downloads, history, Microsoft office, everything. It was like it was reset to factory settings. I tried to restore to before the update but that didn't change anything. What can I do?

:)

 

Office deleted after windows 10 update

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

In order to help you better, could you please confirm a couple of things:

• 
  Which version of office are you using?
  
• 
  How did you reinstall the Windows 10?
  
• 
  Is this issue confined only with office missing?
  

If you have performed clean install then the data will be wiped out. I suggest you to go to the below path and check whether you can find the office.

Go to this pc -> c drive -> Windows. Old -> programs and check whether you can find your lost data are present there.

If still you cannot find the office app then I suggest you to post your query in office forum for further assistance as below.

Results in Microsoft 365 and Office - Microsoft Community


Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Office 365 activation error after big Win 10 update

We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

• Open Office app, then click on File.
• Look for Account, then click on Update.
• Once done, restart your computer.

We're looking forward to your feedback.