Windows 10: After my windows 11 update on HP envy 360m my touch pad is not working. Drivers are already...

After my windows 11 update on HP envy 360m my touch pad is not working. Drivers are already updated.

:)

 

HP Envy TouchSmart 4-1115dx NO TOUCH in Win10 /w SSD

HP ENVY TouchSmart Sleekbook 4-1115dx More Support Options | HP® Customer Support

See if you can run through these troubleshooting steps:

HP PCs - Troubleshooting Touch Screen Issues (WindowsÂ*10, 8) | HP® Customer Support


Step 1: Confirm the computer has a touch screen
Step 2: Enable and reinstall the touch screen driver in Device Manager
Step 3: Configure the touch display
Step 4: Install Windows updates
Step 5: Perform a touch screen diagnostic test in HP Hardware Diagnostics
Step 6: Adjust the power management settings for your touch screen
Step 7: Perform a hard reset (notebook PCs) or full shutdown and restart (All-in-One PCs)
Step 8: Update the BIOS and graphics driver

 

no mouse or touch pad

after a recent windows update my mouse and touch pad wont work. I have an HP Envy 15 with Win 10 home x64. I have spent hours installing and uninstalling the synaptics driver but it wont start.

a previous post suggest a registry edit but this was for Win8

 

HP Envy TouchSmart 4-1115dx NO TOUCH in Win10 /w SSD

Thanks for the long reply! The effort is much appreciated!
My responses in bold

Again many thanks.
Any other thoughts or suggestions, from anyone??