Windows 10: After radeon driver was updated, dual monitors feature stopped working

Now the display settings shows just one monitor though I am using two monitors

:)

 

Dual monitors

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to use Dual monitors on the computer after updating Radeon software. I’ll certainly assist you with the issue.



However, please let us know:

• Do you see the second monitor detected when you go to Display Settings?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  
• What is the Make and model of the computer?
  

If you do not see the second monitor in Display Settings, I would suggest you to click on Detect and see if the second monitor gets detected.



Since you are facing this issue after updating the Radeon software, you may want to try rolling back the driver and see if that helps.



To do this, refer the steps mentioned below:

1. Press Windows key + X, and select Device Manager.
2. Expand Display adapters.
3. Right click on the Radeon Driver and select Properties.
4. Navigate to the Driver tab and click on Roll Back Driver.
5. Restart the computer if prompted.

Let us know the results. If the issue persists, we will certainly assist you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Dual monitors will not work

I downloaded Windows 10 version 1903 and now my Dual monitors will not work with laptop monitor.

I have disabled the display adapter - AMD Radeon RX Vega 10 Graphics and I then can get my dual monitors working BUT there is a black screen on my laptop.

It will not detect the laptop screen.

I would like to have all three so I can choose.

Any suggestions??

 

Dual monitor stopped working after windows 10 update

Hi Aaron,

Since you're experiencing the same issue which the dual monitor stopped working, to efficiently assist you, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Which build and version of Windows is installed on your two computers?
• Could you tell us what troubleshooting steps have you done so far?

Any response will be highly appreciated.