Windows 10: After re-installing Win 10 no headphone output?

Discus and support After re-installing Win 10 no headphone output? in Windows 10 Support to solve the problem; I have re-installed, new installed Win 10 on the Acer Aspire E 15 (Acer E5-573). Not installed any driver yet (because I have never understood how /... Discussion in 'Windows 10 Support' started by Enter, Feb 4, 2019.

  1. Enter Win User

    After re-installing Win 10 no headphone output?


    I have re-installed, new installed Win 10 on the Acer Aspire E 15 (Acer E5-573). Not installed any driver yet (because I have never understood how / where to find the correct ones / which ones to use), nevertheless everything seems to work.

    Now the headphone output does not have any signal respectively a hum when I plug in speakers. I guess, because of a missing driver.

    I assume the correct drivers I will find here (they look very old, from 2015, can them be the correct ones?): Produkt-Support

    It is shown the newes driver for the speakers / headphones

    After re-installing Win 10 no headphone output? qwTTD29.png

    already is installed. That is the one - Audio_Realtek_6.0.1.7553_W10x64_A.zip - I downloaded from that page, and this one is installed: Audio_Realtek_6.0.1.7553_W10x64_A.zip. The same.

    Which ones of them do I have to install?


    After re-installing Win 10 no headphone output? 5rvmosh.png



    After re-installing Win 10 no headphone output? 7GzR5ab.png



    After re-installing Win 10 no headphone output? qK3SogL.png


    :)
     
    Enter, Feb 4, 2019
    #1

  2. Headphones jack only outputting mono after dolby access install

    Hi,

    The headphones issue that you encountered after installing the audio program can be related to a possible licensing issue. The software that you're using offers an in-app purchase and it's best to contact the developer for further support. On the other hand,
    we suggest that you use Windows Sonic as an alternative for the audio output by following the steps below:

    • Right click on the speaker icon located on the notification area.
    • Select Spatial sound.
    • Under the Spatial sound tab, select Windows Sonic for Headphones
      from the drop-down list.
    • Click OK.
    • Once you're done, check if the issue persists.

    Let us know should you need further assistance.
     
    Darwin Dim, Feb 4, 2019
    #2
  3. Is it possible to play sound through headphones and HDMI output simultaneously?

    Hi David,

    I would like to inform that it is not possible to output sound through both the HDMI and the headphone jack simultaneously.

    But you can watch video through HDMI and listen via headphone jack.

    Follow the steps below.

    • Right click on the speaker icon in the taskbar
    • Left click playback devices
    • Right click HDMI
    • Select Disable.

    Hope this information helps.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Feb 4, 2019
    #3
  4. After re-installing Win 10 no headphone output?

    Headphone Connection

    Hello,

    Thank you for your interest in Windows 10!

    I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information


    • Have you checked plugging the headphone to a different jack on the same computer?

    • Have you checked if any other sound device work fine when plugged to the problematic jack?

    This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
    steps and check if that helps.

    Method 1:
    Hardware and devices troubleshooter


    The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
    the display adapter. Refer top these steps:

    • Open Control Panel
    • Click on Troubleshooting and select the view all option on the left pane.
    • Click on Hardware and devices troubleshooter and follow the prompts.

    Try method 2, if the issue persist

    Method 2: If the Hardware and Devices troubleshooter do not fix
    the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

    • Open Control Panel
    • Click on Device Manager and select the audio input and output drivers
    • Right click on driver that appears after plugging the headphone and click on uninstall
    • After uninstalling, unplug the headphone and restart the computer
    • Plugging the headphone again and the computer will detect the updates drivers automatically.

    Now check if the headphones work on the computer or not.

    Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.
     
    Neha.Gupta, Feb 4, 2019
    #4
Thema:

After re-installing Win 10 no headphone output?

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