Windows 10: After the Windows logo is just a black screen. Help!

Hi guys,


Whenever I start up my Dell laptop, after the windows logo is just a black screen. I had managed to access the Advanced Startup Options via holding the power button three times, and I factory resetted my laptop. However, the problem still occurs. And furthermore, I can't access the Advanced Startup Options again - I've tried several times, but it always displays the loading symbol instead. I have access to the F2 Setup and F12 Boot Options,but that is it. Help!

:)

 

Black screen after 'Starting Windows' sequence

Sounds like the old... windows black screen of death.

Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

They, also, have some other options there, too.
Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.

 

Black screen after Windows logo

Hi Denis,

Corrupted video driver is one of the possible reasons why you are having a black screen issue when you boot your computer. We suggest that you try the steps in this

link to troubleshoot black screen or blank screen issues.

Should you have further queries, feel free to post it.

 

Black screen after trying to reset back to factory settings. (Windows 10)

Hi Simen,



I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



This issue might occur if there is change in system settings or display driver is corrupt.



I suggest you to follow the steps below to



To assist you better, please provide us the information below:

• When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
  
• Are you able to see Windows 10 logo when you switch on the computer?

I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



Thank you.