Windows 10: After updating KB4501375, blue screen appears when Windows 10 starts up

Ever since I installed KB4501375 patch, Windows cannot start up normally. Each time I turn on my PC, I always get a blue screen which tells me 'page_fault_in_nonpaged_area'. I check the dump files by BluescreenViewer, but these don't make sense.


I have posted a feedback (https://aka.ms/AA5kky9) in Feedback Hub, however, a week passed without any response. Please check it! Thanking in advance.

:)

 

Blue screen in Windows 10

Hi,

There are several reasons why blue screen errors is happening. For us to isolate what's causing it, we'll be needing additional information:

• Did you perform any changes prior to the issue?
• Are you still able to login to your account after receiving the blue screen?
• Was the blue screen appeared while accessing a specific app or upon turning on the computer?
• Have you tried accessing Safe mode?

If you are still able to login on your account, we suggest following the troubleshooting steps on this
article to resolve the issue.

Update us with the outcome, so we can provide further assistance.

 

Windows 10 - Blue Screen / WatchDog Violation

Hi,

Incompatible drivers can cause the Watchdog Violation blue screen error. We'd like to learn more about your concern so that we can provide the proper resolution. We just have a few questions for you:

• Which build version of Windows 10 is on your computer? To check, click
  Start, type winver, and press Enter. For example, 14393.1066.
• Are you using a third-party antivirus program?
• Did you make any changes to your computer before this started happening?
• What troubleshooting steps have you done so far?

As an initial recommendation, we suggest carefully following the steps suggested

here for troubleshooting blue screen errors. That article was specifically created for resolving stop (also called blue screen) errors that happen in Windows 10.

We'll wait for your response and the results of the initial troubleshooting.

 

Blue screen issue on windows 10

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on windows 10.

I understand your concern and will help you with the issue.

To begin with troubleshooting I would like you to answer the following question:

• 
  Could you please provide the make/model of your laptop?
  

The issue might occur due to Viruses, or something changing/deleting
in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.