Windows 10: After upgrade to Windows 10 sound is missing

I used PC running Windows 7 then I upgraded my system to Windows 10. Now the sound is missing and I cannot turn it on.

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 Sound Problem after upgrade

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you’re having issue with sound, I will make sure to help you with this issue.

This issue may occur due to damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card. damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound
card.

I suggest you to follow the below steps and check if it helps:

• Right click on the volume icon which is on bottom right corner.
• Click on playback devices and highlight headphones.
• Then below click on properties.
• And then click on Advanced Tab and below click on
  Restore to default
• And then Apply and click on OK

If the issue still persist then I would suggest you to follow the steps from the below link:

No sound in Windows

http://windows.microsoft.com/en-US/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

(Steps are given for Windows 8.1 but same applies to Windows 10 as well)

Hope this information helps and let us know the status of the issue we will be glad to help you.

Thanks.

 

Sound Quality / Windows 10 Upgrade

Hi J,

To address this concern, we suggest that you follow these steps on how to troubleshoot sound issues after upgrading to Windows 10:

• Right-click the sound icon in the taskbar located at the bottom right of the screen and select
  Playback Devices.
• Select the current playback device in use and by default it should be the
  Speakers. Double-click on it to open its Properties window.
• Got to Advanced tab and change the bit rate to either of the following: 24bit/44100 Hz or 24bit/192000Hz. Depending on the speaker configuration.

If that won't work, follow these steps on how to scan for hardware changes:

• Go to Start menu, search for Device Manager and click it.
• Expand Sound and audio devices.
• Right-click on the current sound driver and choose Uninstall.
• Click on Scan for hardware changes and the updated driver will be automatically installed.

If the issue still persists, we suggest that you download the latest sound card drivers for Windows 10 from your PC's manufacturer website.

Let us know how it goes.

Thank you.