Windows 10: After upgrading to windows 10, my laptop screen is black when it without power connection

Discus and support After upgrading to windows 10, my laptop screen is black when it without power connection in Windows 10 Drivers and Hardware to solve the problem; Hey, I have an old laptop, and I upgrade his hard drive to ssd, and install on him windows 10the laptop had windows 7. Since I do that, my laptop... Discussion in 'Windows 10 Drivers and Hardware' started by AmiadKorman, Nov 5, 2020.

  1. After upgrading to windows 10, my laptop screen is black when it without power connection


    Hey,

    I have an old laptop, and I upgrade his hard drive to ssd, and install on him windows 10the laptop had windows 7. Since I do that, my laptop screen is black when the laptop without power connection, but when I connect it, the screen turn on immediatlyThe laptop work excellent and power on, just the screen is black.

    I saw that my driver to the graphic card is for AMD Radeon HD 7400M Series, but I have on the computer AMD Radeon HD 6470M Series. I tried to update the drive without success.

    Someone can help me? I'm very close to despair, and I really need that this computer will work without power connection.

    Thanks!



    My laptop is: asus x54hy i3 23110M

    motherboard: model K54LY, ASUSTeK computer Inc.

    BIOS: version - K54LY.20812/21/2011

    :)
     
    AmiadKorman, Nov 5, 2020
    #1
  2. Virus-j Win User

    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, Nov 5, 2020
    #2
  3. Windows 10 Black screen, Start screen, Critical Low Battery

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would suggest you try the power troubleshooter if you are able to boot into the system.

    Follow the steps below.

    • Press Windows key + W and type Troubleshooting.
    • Select Troubleshooting and click on System and Security.
    • Click on Power and follow the onscreen steps.
    For black screen issues click on the link below and refer the suggestions by Sharath Srinivasa.

    Black screen after upgrading to Windows 10

    Hope this helps.

    Regards,
     
    Jesinta Rozario, Nov 5, 2020
    #3
  4. After upgrading to windows 10, my laptop screen is black when it without power connection

    Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Nov 5, 2020
    #4
Thema:

After upgrading to windows 10, my laptop screen is black when it without power connection

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