Windows 10: after upgrading windows 10 to version 2004 is black screen

HI After I upgradewindows 10 from version 1909 to version 2004 OS19041.264 take to long to login,and the is a black screen,i foece to shotdown siveral times my laptop until was able to boot and login why this is hapen? some sing wrong with the new version of windows 10/ please can you help/ apreciate any help and answers thanks

:)

 

Black screen after windows 10 upgrade

Hello,

For us to isolate the black screen issue that you are experiencing, kindly respond to the questions below:

• Did you upgrade from a previous version of Windows?
• Are there any third-party antivirus programs installed on your device?

On a lighter note, you may follow the steps here on this
link on how to troubleshoot black or blank screen errors.

We look forward to an update from you.

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.

 

Black screen after Windows 10 upgrade

Hi Sanders,

Thank you for bringing up your query on Microsoft Community.

I realize this may be frustrating. Now that you have me with you, let me take care of this.

There can be many reasons for booting to a blank screen. These screens may appear with or without the mouse pointer. The main causes observed are:

• Problems with the driver for your display adapter;
• The video output is being sent to an unexpected port;
  

Let us follow the steps suggested by Sharath Srinivasa
(August 7, 2015) in the following thread that speaks about a possible solution for black screen:

Black screen after upgrading to Windows 10

Black screen after upgrading to Windows 10

Hope it helps.

Let us know the status, we are glad to assist you further.