Windows 10: After Windows 10 Defender Scan, Laptop does not want to boot up.

Hello,


Dell i7577

Specs:

[Intel i7]

[GTX 1060ti]

[16 GB RAM]


I have this laptop for the past 5 months. I ran Windows 10 Defender Offline Scan and the step required me to restart my laptop. After the laptop was shutting down for restart, I am unable to boot up again for the past 8 hours. When power button is pressed, only the backlight keyboard shines but with a black screen, and after waiting for a minutes hoping that it will load, the laptop will automatically shutoff. Please I need help, this is the first time this happened to me. I'm not an expert but I want to know if I could do anything to boot it on, before sending to Dell for repairs.


Thanks,

Bark_104

:)

 

Windows Defender Scans

Windows Defender is set to scan weekly but every time I boot up I get the message "Windows Defender needs to scan your computer". Sometimes I boot up once a day, sometimes I boot up 3 or 4 times in a day - has anyone any ideas as to why this is happening.

I am running Windows 10 (updated) and have CCleaner 5.25 - some suggestions say to un-check Windows Defender in CCleaner- but Windows Defender is not listed anywhere in CCleaner (I have gone through all the subheadings).

<Moved from Windows>

 

defender scans

Hi Ian,

Thanks for posting your query on Microsoft Community.

This issue might occur if you have set any task scheduler for Windows Defender.

I suggest you to delete the task for Windows defender and check if it helps.

Follow the below steps:

• 
  Search and open Schedule tasks.
  
• 
  In the left-hand menu, open the Task Scheduler Library, then select
  Microsoft >Windows >Windows Defender.
  
• 
  Double-click Windows Defender Scheduled Scan.
  
• 
  Select the Triggers panel, then select Delete.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Remove Scan with Windows Defender

I've updated step 3 in OPTION ONE below. It should work for you now. *Smile

Scan with Windows Defender Context Menu - Add in Windows 10