Windows 10: After Windows 10 update 1903, can't download photos from iCloud

Discus and support After Windows 10 update 1903, can't download photos from iCloud in Windows 10 Installation and Upgrade to solve the problem; I have my iCloud photo folders stored under OneDrive. The Windows 10 update created a new user profile for me, and I have had multiple application... Discussion in 'Windows 10 Installation and Upgrade' started by chezritz, Sep 16, 2019.

  1. chezritz Win User

    After Windows 10 update 1903, can't download photos from iCloud


    I have my iCloud photo folders stored under OneDrive. The Windows 10 update created a new user profile for me, and I have had multiple application issues with file folders not being locatable until updating the file paths.


    However, I've been in touch with second level support with both Apple and Microsoft, and neither team seems to be able to figure out how to update where the Windows iCloud app looks to download photos. I can find all my iPhone photos in www.icloud.com, but no syncs have taken place since the Windows update, despite uninstalling and reinstalling the iCloud app multiple times.

    :)
     
    chezritz, Sep 16, 2019
    #1
  2. John Vil Win User

    icloud photo library

    Hello Don,

    There may be several reasons why your iCloud photos are not showing up on your wife's user account. To assist you better with your concern regarding syncing iCloud, kindly answer the questions below:

    • When did this problem start?
    • Is your iCloud up to date?
    • Have you tried syncing iCloud while logged in to your wife's account?

    You may refer to this article for steps on how to setup iCloud on Windows. Kindly make sure that you are logged in to your wife's account when performing the steps:
    How to set up and use iCloud Photos on Windows 10.

    We are looking forward for your reply.
     
    John Vil, Sep 16, 2019
    #2
  3. Remove iCloud Photos from Devices and Drives View in File Explorer


    thank you for this soln gogreen, much appreciated! Here is a quick summary for others if interested -

    Reference:
    Steps:
    1. Open regedit (Win+R, "regedit")
    2. Enter key in address bar
    3. Deprecate key
      • Opt A. - delete
      • Opt B. - rename something different (e.g. prefix with "_")
    4. Close and re-open to observe result
    Key:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer\NameSpace\{F0D63F85-37EC-4097-B30D-61B4A8917118}
    thanks! After Windows 10 update 1903, can't download photos from iCloud :)
     
    justinmreina, Sep 16, 2019
    #3
  4. Marek Win User

    After Windows 10 update 1903, can't download photos from iCloud

    How do I bulk download photos marked as favorite from iCloud?

    I have about 1000 photos in iCloud marked as favorite and I would like to download them in full quality all at once. So far, I found two options and none of them is good:

    1. Multi-select photos on iCloud and select download unmodified
      originals. This requires to click on all 1000 photos one by one and downloads .heic files which i further need to convert to jpg.
    2. Get iCloud for windows and download all the original files. However, this is very slow and I need to manually pick the favorites out of all files.
     
    Marek, Sep 16, 2019
    #4
Thema:

After Windows 10 update 1903, can't download photos from iCloud

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