Windows 10: After Windows 10 upgrade I lost sound

Discus and support After Windows 10 upgrade I lost sound in Windows 10 Installation and Upgrade to solve the problem; The sound stopped working after Windows 10 upgrade. I tried to troubleshoot the issue but didn’t find the culprit.... Discussion in 'Windows 10 Installation and Upgrade' started by SamMittel, Apr 24, 2020.

  1. SamMittel Win User

    After Windows 10 upgrade I lost sound


    The sound stopped working after Windows 10 upgrade. I tried to troubleshoot the issue but didn’t find the culprit.

    :)
     
    SamMittel, Apr 24, 2020
    #1

  2. Lost sound after upgrading to Windows 10

    Hi Richard,

    Thank you for your interest in Windows 10. Sorry to know that you’re facing this issue. I will be glad to assist you. I suggest you to follow few methods given below and check if it fixes the issue.

    Method 1: Run Hardware and Devices Troubleshooter

    Follow these steps to run Hardware and Devices troubleshooter.

    • Press Windows key + W and type
      troubleshooting
      .
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Hardware and Devices.
    • Follow the on-screen instruction to run the troubleshooter.
    Method 2:
    I suggest you to try updating the Sound drivers check if it works for you.

    Follow the steps to update the sound driver:

    • Press Windows Key + X key and click
      Device Manager.
    • Expand ‘Sound, Video and Game Controllers’.
    • Right-click on the Sound device listed and click on ‘Update Driver Software’.
    • Select the option to automatically search for the updated driver software.
    • Restart the computer after its updated and verify.
    Method 3:
    Uninstall and reinstall the Sound driver

    I suggest you to try uninstall the Sound drivers check if it works for you.

    Follow the steps to uninstall the Sound drivers:

    • Press Windows Key + X key and click
      Device Manager.
    • Expand ‘Sound, Video and Game Controllers.
    • Right-click on the Audio devices listed and click on ‘Uninstall’.
    • Select the option to delete driver software.
    Restart the computer after its uninstalled. Try to access the device manufacturer's website and download and install the latest chipset and sound drivers.

    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

    Thank you.
     
    SujataMoktan, Apr 24, 2020
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Apr 24, 2020
    #3
  4. After Windows 10 upgrade I lost sound

    Lost files & folders and no sound after upgrading to Windows 10.

    Hello,



    Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



    Before assisting further, I would like to ask you few questions:

    • Did you find the pictures, videos and other documents mentioned in the above post?
    • Did you update the device drivers after upgrading to Windows 10?
    • Are you facing sound issues with online video/audio?


    You may be facing the above issue due to the incompatible, non-updated or corrupt audio drivers installed on the computer. Presence of incompatible, non-updated or corrupted device drivers will result in irregular performance of the device on the computer.



    I suggest you to refer to the steps performed in the link below on
    Fix sound problems
    and check if it helps in resolving the issue.

    http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01



    If you have not yet found the files and folders after upgrading to Windows 10, refer to the link below on
    Find lost files after the update to Windows 10 and check if it helps:

    http://windows.microsoft.com/en-gb/windows-10/find-lost-files-after-the-update-to-windows-10



    Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Apr 24, 2020
    #4
Thema:

After Windows 10 upgrade I lost sound

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