Windows 10: After windows update 11/12th October I seem to have lost my sound device !

Sorry I'm not very computer savvy, but last night when I logged out I got the usual, don't shut down as windows had updates available. When I have just logged in, usual delay to configure updates. however when the laptop did come on line there was no sound! On checked best I could it states - No Sound Device Fitted! Has this happened before, anything that can rectify (Simple) this problem?

:)

 

Lost sound after upgrading to Windows 10

Hi Richard,

Thank you for your interest in Windows 10. Sorry to know that you’re facing this issue. I will be glad to assist you. I suggest you to follow few methods given below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press Windows key + W and type
  troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:
I suggest you to try updating the Sound drivers check if it works for you.

Follow the steps to update the sound driver:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Sound, Video and Game Controllers’.
  
• Right-click on the Sound device listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Method 3:
Uninstall and reinstall the Sound driver

I suggest you to try uninstall the Sound drivers check if it works for you.

Follow the steps to uninstall the Sound drivers:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Sound, Video and Game Controllers.
  
• Right-click on the Audio devices listed and click on ‘Uninstall’.
• Select the option to delete driver software.

Restart the computer after its uninstalled. Try to access the device manufacturer's website and download and install the latest chipset and sound drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Thank you.

 

No sound after Windows 10 Update 11/3/2017


Just as the title suggests, I have no sound. I have gone through all the basic troubleshooting steps that one would think could be plausible. Like checking my volume mixer, making sure nothing is set to 0. Like checking if my correct playback device was selected and on default. Nothing is working, yet everything was perfectly fine last night on 11/2/2017 before I updated and shut my PC down for the night. What's weird is that my playback device acts like the volume is working anyway, showing a healthy green bar when I play a YouTube video. I have attached an image to showcase this.

As you can see, I use a Creative Sound Blaster Z external Sound Card for all my audio needs. There is no new update for my sound card by the way. Please, someone help me. I have already rebooted/shut down to see if that would fix it, but nothing is working.

 

Windows 10 Device Roadshow in October across Australia

Source: Windows 10 Device Roadshow in October across Australia Microsoft Partner Network Blog