Windows 10: After Windows update 1903 my PC does not boot and there is no cursor on the screen....

Discus and support After Windows update 1903 my PC does not boot and there is no cursor on the screen.... in Windows 10 Installation and Upgrade to solve the problem; After running the 1903 Windows update on my Lenovo 90B8 (H30-50 ES) last night the PC is not working. I left it running at 11pm and at 7am this morning... Discussion in 'Windows 10 Installation and Upgrade' started by FionaTurner1, Aug 9, 2019.

  1. After Windows update 1903 my PC does not boot and there is no cursor on the screen....


    After running the 1903 Windows update on my Lenovo 90B8 (H30-50 ES) last night the PC is not working. I left it running at 11pm and at 7am this morning it was simply showing the Lenovo logo on a black background. The PC was completely unresponsive if I pressed any keyboard key or clicked the mouse. There was no mouse cursor on the screen.

    I turned the PC off and now if I press the start button the PC appears to turn on but goes quiet after only a few seconds and the hard drive light is not flashing. If I press the on/off button when the PC is running it turns off immediately.

    The monitor only shows the name Lenovo on a black background.

    There is no mouse cursor on the screen and the keyboard is unresponsive - for example pressing the CAPS lock key does not turn on the CAPS lock light. I have tried turning the PC on and off and pressing the F10, ESC and F2 keys during boot up but there is no response from the PC.

    The PC is 4 years old and was working perfectly before the message popped-up to tell me to run the update.

    5 days ago I bought a new HP monitor which was attached using the HDMI cable. This monitor replaced a smaller HP monitor that was attached using a VGA cable.

    Does anyone have any advice please?

    Before you suggest anything please note things I have already tried:

    • turning on and off several times and holding any of the usual Windows, F2, F10 ESC etc (note that the keyboard apperas to be completely unresponsive.
    • Attaching the old monitor and turning on and off again.
    • Removing all cables to monitor, keyboard, printer and mouse before turning off and back on.

    As the PC was working perfectly I can only assume the update has damaged the operating system and may need a rebuild but as the software was already installed on the PC when purchased I do not have any of the Windows info available.

    Any help would be appreciated.

    :)
     
    FionaTurner1, Aug 9, 2019
    #1
  2. Dizman7 Win User

    Windows boots to black screen with cursor

    I figured it out, my pc was being dumb. The USB needed to be listed under hard drives in the BIOS in order to boot from it I guess.

    Transferred my iTunes over so far without a hitch. Even updated my iPad flawlessly, now doing my iPhone (which hasn't been updated in months).
     
    Dizman7, Aug 9, 2019
    #2
  3. 95Viper Win User
    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Aug 9, 2019
    #3
  4. Jelo Sen Win User

    After Windows update 1903 my PC does not boot and there is no cursor on the screen....

    Windows Boot Screen starts up with cursor

    Hello Lance,

    A cursor on Windows boot screen is normal. However, if the boot screen is stuck in a blue or black screen that is not. To isolate the issue, we would like you to answer the following questions:

    • Are there any recent changes on your device?
    • Can you attached a
      screenshot
      of the issue?
    • Which
      Windows 10 build and version
      is installed on your device?
    • What troubleshooting steps have you done so far?

    Looking forward to your response.
     
    Jelo Sen, Aug 9, 2019
    #4
Thema:

After Windows update 1903 my PC does not boot and there is no cursor on the screen....

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