Windows 10: After windows update it says connected with internet access but can't browse

Discus and support After windows update it says connected with internet access but can't browse in Windows 10 Network and Sharing to solve the problem; I just installed an update on my Surface Laptop 2 and immediately after I was able to connect to the internet, however no web pages work. The WiFi says... Discussion in 'Windows 10 Network and Sharing' started by ParmShergill, May 16, 2021.

  1. After windows update it says connected with internet access but can't browse


    I just installed an update on my Surface Laptop 2 and immediately after I was able to connect to the internet, however no web pages work. The WiFi says connected with internet access and internet works on every other device but it is not working on my laptop. I have never had this happen before and have tried everything. I've troubleshooted, restarted the laptop, restarted the network adapter, did a network reset which I believe is when they reinstall everything related to the network, done a DNS flush using a guide online and I've reset the router. Nothing has solved this issue. Even the

    :)
     
    ParmShergill, May 16, 2021
    #1
  2. 3mptylord Win User

    Network Settings says No Internet Connection, But...


    But I'm currently browsing the internet and typing to you.

    In fact - I can do virtually everything (League; Steam; Skype; etc) except use any OS feature that requires logging in - e.g. Mail, User Accounts, Shop, etc. Then it says something along the lines of "Cannot use this service without an internet connection - please connect and try again." When I run Network Diagnostics as the prompt recommends - it says I am connected and cannot find a problem.


    After windows update it says connected with internet access but can't browse [​IMG]


    It doesn't always happen - but it seems to be determined on start-up. If I restart it now it might be working next launch - but 75% of the time it will encounter the same issue. It's been happening for months now but I've sort of gotten used to using my phone to check my emails - but I've now encountered an issue with one of my hard drives being unable to be searched (tried indexing, etc) and the only step I've found that I haven't tried says it could be a corrupted user account - but I cannot update my user account without "connecting to the internet". -_-

    The system is up to date. No driver updates available.
     
    3mptylord, May 16, 2021
    #2
  3. Unable to browse the Internet even when connected to Wi-Fi

    Hi,

    There may be several reasons as to why you cannot connect to the internet. To isolate the issue, kindly answer the following questions:

    • What browser are you using?
    • Have you tried connecting to the internet using a wired connection?
    • When did the issue start?
    • Does this happen with all websites?
    • What troubleshooting steps have you done so far?
    We also suggest that you try the try the troubleshooting steps found
    here
    .

    Regards.
     
    Katrina Men, May 16, 2021
    #3
  4. ps957 Win User

    After windows update it says connected with internet access but can't browse

    After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

    Hi,

    Thank you for your reply. My answers are interleaved with your questions.

    • In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?
    Multiple browsers: Chrome, Explorer, Firefox

    • Do you get any error message?
      • In Chrome, I get "ERR_EMPTY_RESPONSE" as the error message
    • Have you installed all pending Windows updates?
      • Yes. It is continuously getting updated.
    • Do you face connection fluctuation in Ethernet connection?
      • No. The internet connection is a solid 40Mb downlink. The same problem occurs when I'm hooked to a different internet service provider.
    • Is the issue specific to any particular website?
      • No, it occurs when I'm accessing multiple web sites. It is not related to any web site.

    I suggest you to try connecting to Ethernet connection and check if face same issue.

    The problem occurs when I'm using wired ethernet, an internal wifi card, or an external wifi usb dongle.

    Also install all pending Windows updates I.

    I just checked it . It is up to date.

    Further you can refer the link below and follow the troubleshooting steps suggested.

    I'm not going to spend time on these other steps, since as I mentioned it occurs on multiple browsers, and it is not tied to Internet Explorer or Microsoft Edge, unless you give me a good reason to do so.

    Thank you.

     
    ps957, May 16, 2021
    #4
Thema:

After windows update it says connected with internet access but can't browse

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