Windows 10: AFTER XFINITY MODEM UPDATE REPLACEMENT PRINTER IS OFFLINE

I connected a new Xfinity modem and now my Officejet Pro 6968 printer is offline. How do I get it back on line. I have run trouble shooter etc to no avail.


Thanks,

Ken

:)

 

Printer keeps going offline when windows 10 updates

Hi Graham,

Thank you for writing to Microsoft Community Forums.

I understand that your printer shows offline.

• When you say “Printer keeps going offline when windows 10 updates” do you mean that the printer goes offline after installing updates?
  

I suggest you to follow the below given methods and see if that helps.

Method 1:

I suggest you try
changing the printer’s status from “offline” to “online” and check if it resolves the issue.

Method 2:


If the issue persists, I would have you download and run the HP Scan doctor from the manufacturers website. Refer to the article and follow the suggestion on
Resolving Printer Offline problem using the HP Print and Scan Doctor.


Method 3:


If the issue persists, I suggest you refer to the article
Troubleshooting offline printer problems
and perform the troubleshooting steps mentioned and see if that helps.

Hope it helps.

Regards,

Zaki

 

Wireless modem router plus printer port ?

Hello guys.

Does it exist? A Wireless ADSL modem router with printer port all-in-one ?
If not, what is the best option to buy?
All 3 separated? Or Wireless router with printer server and a modem?

I would like an adsl modem suggestion that its very solid and doesnt freeze. Because I have a Dlink-500B and this thing freezes a lot.

And if you know any website that is specialized in modems please let me know.

Thank you.

 

Cable Modem/router + Personal router

It happens. You're welcome. *Smile