Windows 10: AI Suite 3 issue, the system cannot find the file specified.

After installing Intel XTU today AI Suite 3 has stopped working, the program would not open. I ran the uninstaller and reinstalled with no change. I ran the uninstaller again an noticed after it had uninstalled that the AI Suite processes were still running in Task Manager.

When trying to manually delete all associated directories some files could not be deleted because the process was still running. I reinstalled again and tried to run the AI Suite 3 cleaner tool this time that I have but didn't appear to do anything. Now when trying to open the program I am greeted with: The system cannot find the file specified "AsusFanControlService.FanControlManager"

Has anyone encountered this before or aware of a fix?

:)

 

The system cannot find the file specified (the WindowsConfig.vbs error)

Open Windows File Exporer

Navigate to:

C:\Users\*USERNAME*\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

If the file WindowsConfig.vbs exists:

Right click it and open it in Notepad

Replace all the contents of that file with:

Wscript.Quit

If the file does not exist in that folder, right click and choose New - Text Doument

Put this text in that file: Wscript.Quit

Then click File - Save As

At the bottom of the save as dialog, set save as type to *.*

Save the files as WindowsConfig.vbs

Note you must enter the vbs file extension youself

Restart your PC

 

The system cannot find the file specified (the WindowsConfig.vbs error)

I'm getting an error saying this everytime I log into my account on the computer:

Script:

C:\Users\*USERNAME*\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\WindowsConfig.vbs

Line: 2

Char: 1

Error: The system cannot find the file specified.

Code: 80070002

Source: (null)

Is anyone else having this issue and is there any way to fix this so that it can run the script and stop showing this on startup?

I have the file in the directory, but Windows is not reading it.

 

The problem was not caused by XTU, but the last cumulative update for Windows, to protect against the Intel CPU flaws.
See this post to get a link to a new AI Suite3 beta that works.
Beta version of ASUS AI Suite that works with KB4056892 availabe - Windows 10 Forums

 

Thanks! That's crazy, how did you get the info? It's definitely one that I have not seen before. Panicking I went deleted some registry strings and now it's complaining of Invalid class string "AsusFanControlService.FanControlManager"

If the beta doesn't install properly I'll have to restore an earlier system image.

 

If it doesn't install properly make sure you uninstall it again, then boot to safe mode and use the AI SUITE 3 CLEANER SERVICES cleaner tool

AI Suite 3 cleaner

This will make sure AIS3's services are nuked too.
Then try a reinstall.

'

 

Unfortunately the AI Suite beta isn't working for me, the installer won't load. Has anyone else faced this?

 

Safe mode that's what was missing with the cleaner tool. Any idea why the beta installer isn't loading for me?

 

Are you selecting the "AsusSetup", there are a few other setups there, and can be confusing.

 

Yes. I run it and the loading wheel starts next to the pointer, I can see setup.exe in Task Manager but no GUI??

Edit: can update KB4056892 be installed before installing the beta?

 

yep*Smile

 

Is the AI Suite cleaner supposed to run a program? I just get a window that pops open and closes very quickly.

 

Edit: Any idea why the installer isn't working for me?

 

The first time it's used, it just says that the service is deleted or something to that extent.
If you try it again, it does nothing.

 

It happens so quickly I probably missed the notification. So it is normal for the window to open and close very quickly?