Windows 10: AI Suite 3 issue, the system cannot find the file specified.

I don't have any idea really, you probably just need to keep trouble shooting trying different things, until you get frustrated(like I do), take a break from it, come back later, and try again.

That's basically how I find & fix problems on my PC.
After installing the cumulative update, uninstalling AIS3 and running the service cleaner, while you're still in safe mode run Ccleaner and it's reg cleaner(yes I use the registry cleaner).
Rebooting, then try a reinstall.

 

yes

 

That's enough for me tonight, will try this tomorrow. *Smile

 

Ok goodnight, I hope you can get this resolved*Smile

 

Anyone handy with Event log errors? The AI Suite beta installer is throwing errors:

Faulting application name: Setup.exe_unknown, version: 1.0.0.4, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x2cd1ce3d
Exception code: 0x0eedfade
Fault offset: 0x001008b2
Faulting process id: 0xaec
Faulting application start time: 0x01d387476eb53c97
Faulting application path: C:\Users\MyPC\Downloads\AI_Suite_III_3.00.10\Setup.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 6b724bd1-c23d-4336-b5cc-0153b618bd43
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: atkexComSvc.exe, version: 1.0.0.1, time stamp: 0x5a16766f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1fe0
Faulting application start time: 0x01d387477526d3ca
Faulting application path: C:\Program Files (x86)\ASUS\AXSP\3.00.10\atkexComSvc.exe
Faulting module path: unknown
Report Id: 689c7b98-f830-4ddb-aa2b-0558f4127f48
Faulting package full name:
Faulting package-relative application ID:

 

Hi Kol12,

I get the same as you. I have never had an AI suite on my PC before but the setup after allowing to make changes does nothing and reliability monitor reveals similar errors to yours.

 

Hi Scotty,

It appears that the older Z chipsets are affected with these errors. It seemed common from the similar complaints at the ROG thread. AI Suite 3 Beta Version 3.00.10 - user test/report thread

No idea exactly what the issue is, keyword KERNELBASE.dll perhaps? I'm not sure who created the AI Suite beta, it's not Asus official is it? Hopefully Asus are onto a more official fix? AI Suite is known to cause issues with other monitoring software but I haven't had any major issues with it myself. Right now I'm confined to fan control from the Bios and it does not offer as much control as the software.

Did you just get an Asus board recently or did you only decide to install AI Suite recently?

Edit: I wonder if it's possible to download Fan Xpert as a separate program? Will check that out tomorrow.

 

I remember having this problem back when I had my Z170 board and the solution that worked for me was one I found somewhere. Unblock all the EXE files.

Good link here: http://www.tomsguide.com/answers/id-...tup-start.html

Hope this helps

 

Hi mate, only just decided to install today in light of the spectre etc concerns. I wanted to update my BIOS using it as I am running into a roadblock doing it from within the BIOS itself (another story). I don’t know chipset etc but I got the machine almost two and a half years ago so I guess the pro gamer z170 maybe an older chipset. But I see what you mean on the ASUS forum, quite a few with same issue

oh well I have tried but I guess I’ll have to hope the windows updates keep me protected -ish and stay on my shipped BIOS. I guess safe surfing habits need to be adhered too but I am very cautious anyway!!!

Cheers

 

Worf you are legend! Right click the AI Suite III zip and click unblock, simple as that!

There you go Scotty, give that a try. *Smile

 

Ok great that it works! I will bear it in mind if I have another try. I ended up successfully flashing my BIOS in the conventional way (I was doing it with a wrongly formatted usb stick). That is why I ended up trying to install this in first place. I’m not one to tinker / overclock / modify fans so I’ll leave it for now. Cheers guys.

 

Hi Scotty,

I don't think you need to have AI Suite installed to be protected against meltdown and spectre. Is that what you were concerned about?

I would steer clear of using AI Suite for any type of software overclocking as it doesn't have a great track record. What it does do well though is fan control and is probably the best there is if you have an Asus board. If your happy with the fan control in the Bios though there's no reason to install AI Suite than fan control. Good luck!

 

Glad it worked for you.

 

WAY TO GO TEAM

the zipped file triggers a security setting, so if you dont unlock, the exe's wont work

PEACE

 

Was reading this thread and saw your post. I am running AI 3 overclocking on my new setup and everything is running smooth at 5.01 ghz overclock. Was wondering what issues you have heard about so I can double check and keep an eye on mine.