Windows 10: Airplane mode is grayed out

Just bought a refurbished Lenovo laptop with Windows 10 and it is stuck in Airplane Mode. The problem is that it is grayed out so you can't turn it on or off.


Consequently no wifi.


Help! Thanks

:)

 

airplane mode

Hi Josette,

The challenge that you are experiencing with your computer's airplane mode can occur due to several reasons, such as corrupted system files. To better assist you, kindly answer the following questions:

• Have you made any significant changes to your computer before the issue started? When did the issue start?
• What are the exact troubleshooting steps that you've taken so far? This is for us to avoid providing the same steps.
• Is the option to turn off airplane mode grayed out?

We look forward to your response.

 

Airplane mode is grayed out on Windows 8

Hi JuliRiedel,

This issue occurs because the Airplane mode setting changes before the wireless devices are configured. Therefore, the system cannot relay the Airplane mode settings to the devices.

To help you resolve your concern, kindly follow these steps:

1. Swipe in from the right edge of the screen, or press the Windows logo key+C.
2. Tap or click Settings.
3. Tap or click Change PC Settings.
4. Tap or click Wireless.
5. Tap or click an affected device to turn it on again.

Do let us know if you have any other concerns.

 

Airplane mode stuck on. On my desktop

Hi Sturn,

Thank you for posting your query in Microsoft Community.

I understand the issue that you are currently facing, we will try the best we can to resolve your issue.

I suggest you to follow the steps to disable the Airplane mode.

Step 1: Open Settings, and select or tap on the
Network & Internet icon.

Step 2. Select or tap on Airplane mode on the left side to turn
on or off Airplane mode on the right side.

I also suggest you to run the Internet Connections troubleshooter and check

• Type Troubleshooting in the search box
  and Hit Enter.
• Click View all from the left pane and select Network and Internet and select the Internet connections \Network adapter troubleshooter and follow the on-screen instructions.

Refer the links for further reference.

http://windows.microsoft.com/en-IN/windows-8/what-is-airplane-mode

also refer,

http://windows.microsoft.com/en-id/windows-10/turn-on-airplane-mode

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.