Windows 10: airpod pro

Hello,


I have tried multiple times connecting my airpod pros to my computer, however, everytime I do, it says that the driver is unavailable, I have tried uninstalling and updating the drivers and that did not work.

:)

 

Airpods pro connectivity to Surface Book 2

I can't connect my airpods pro headphones to my SB2. Any suggestions?

Thanks.

 

Airpods Pro super loud on Windows 10

Recently, my AirPods Pro began playing at max volume when connected to Windows 10. I can move the Windows volume slider up and down and the volume does not change. The AirPods Pro were working just fine for several weeks, not I can not use them on Windows
10.

I found this post and followed its advice, but it did not fix the issue. I have removed the AirPods Pro device from the computer, rebooted the computer, and re-paired the AirPods Pro. No change. The AirPods Pro work fine on my iPhone.

EDIT: It appears that the issue is with the "Headset" device. If I switch the volume profile to "Headphones" the volume plays normally and can be adjusted by the slider. See reply from "lacrumb" below. However, this is not a permanent solution for me as
I frequently take calls and need the "Headset" to work for that.

Any suggestions?

 

AirPods paired but won't connect.

Hi,



Thank you for replying.



I would suggest you to refer the steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand, Human Interface Devices.
   
3. Look for AirPods Audio/Video Remote Control HID and
   AirPods Hands-Free Call Control HID, right click on each entry and select
   Properties.
   
4. Go to the Power Management Tab, clear the checkbox for
   Allow the computer to turn off this device to save power.
   
5. Also, repeat step 4 for Bluetooth Low Energy GATT compliant HID.
   
6. Click on OK.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator