Windows 10: Airpods 4 windows 10 audio issue

Hello i had this rlly weird problem with my windows idk if its my bluetooth on my mother board but when i try to connect apple AirPods any kind i have the 4 and the ones it really really choppy it goes back and forth to each AirPods then just stops doing anything also it disconnects every minute or so and its on both every time i connect it theres two options one says AirPods 4 the other has hands free audio the hands free works fine but sounds like its underwater the hands free sounds find but does the flickering thing I reinstalled windows i updated every driver i checked my AirPods my keyb

:)

 

Airpods connecting but no audio or really choppy

Hi

Welcome to Microsoft community.

Here are some troubleshooting steps to try if your AirPods Pro are connecting but you're experiencing no audio or very choppy audio:

1. Check the Bluetooth settings on your phone to ensure the Hands-free mode is not enabled. Hands-free mode can often degrade the audio quality and cause intermittent sound.
   
2. Try turning off the Hands-free feature on your phone and see if that resolves the issue. You can go to the Bluetooth settings, find the connected AirPods device, and check if there is an option for Hands-free mode.
   
3. Check the settings on the AirPods themselves to make sure Hands-free mode is not enabled. Go to iPhone Settings > Bluetooth > Select the AirPods device > Check if there are any Hands-free related options.
   
4. Try switching the AirPods connection mode from Hands-free to Stereo. This may help improve the audio quality.
   
5. If the issue persists, you can try resetting the AirPods. Place the AirPods back in the charging case and press and hold the button on the back of the case until the indicator light flashes amber, then white. Then reconnect the AirPods.
   

If the above steps do not resolve the problem, it may be a hardware issue, and you should contact Apple customer support to see if the AirPods need to be repaired.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Airpods connecting but no audio or really choppy

Greetings!

I'm Christine, I'll be happy to assist you. Usually this kind of issue occurs when the Airpods is low battery or driver issue.

Kindly check and follow the steps below:

1. Please shutdown your computer and wait for at least 5 minutes before turning it on. Please reconnect the Airpods.

2. Please charge the Airpods for 10 minutes before reconnecting it to your laptop.

Please check if the issue persists.

3. Run the Audio troubleshooter

Click on the Start menu and type Troubleshoot and then press enter

Find the Audio option and then run it

Check if the problem persists.

4. Update or Reinstall the Sound, video and game controllers

Please press the Windows key + X

Then click Device manager

Kindly expand the Sound, video and game controllers

Right click the Airpods driver and choose "Update Driver"

Select "Search automatically for drivers"

If the issue persists Choose "Browse my computer for driver" instead

and click " Let me pick from a list of available drivers on my computer"

Choose the older version.

If it will still the same, please uninstall the driver and restart your device.

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor

 

audio output low on airpods 3 after windows 11 update. how to fix?

Dear Windows Support Team,

I hope this message finds you well.

I am writing to seek further assistance regarding a persistent audio issue I've been experiencing with my AirPods Gen 3 since updating my laptop to Windows 11.

Despite exhaustive troubleshooting efforts, including running the audio troubleshooter, disconnecting and reconnecting the AirPods, restarting both my laptop and the AirPods themselves, and verifying the functionality of the AirPods on other devices (both Samsung and Apple phones), the problem persists.

To provide more context, the low audio output issue seems to be exclusive to my AirPods when connected to my Windows 11 laptop. Other Bluetooth devices function normally with adequate volume levels. This suggests that the issue lies specifically with the compatibility between my AirPods and the Windows 11 operating system.

I have tried various solutions suggested online, including the following:

Method 1: Check Audio Enhancements

1. Press the Windows key + R to open the Run dialog box.
   
2. Type mmsys.cpl and click OK.
   
3. Under the Playback tab, double-click on the sound device you are using.
   
4. Click on the enhancements tab.
   
5. Toggle the checkbox for Loudness Equalization.
   
6. Click OK.
   

Additionally, I have checked individual app volume levels using the "OpenVolumeMixer" option from the speaker icon on the Taskbar, ensuring that the volume sliders are all the way up for the apps in use.

However, none of these measures have yielded a resolution to the problem.

Given the unique nature of this issue and the extensive troubleshooting already undertaken, I am reaching out to your team for further guidance and support in resolving this matter. Any additional insights or troubleshooting steps you could provide would be greatly appreciated.

For reference, I have an HP Elitebook x360 1030 and applied Airpods Gen3, the AirPods were giving perfectly fine audio output before the update.

Thank you for your attention to this issue, and I look forward to your prompt assistance in finding a solution.