Windows 10: Airpods Pro Connected With No Sound on Windows 10

I recently made a purchase of the AirPods Pro to use both with my iPhone and my Windows 10 operating Dell XPS laptop. They were working fine when I first got them but they're now having some issues. I am able to pair and connect them flawlessly, but when I start playing anything with audio, even the sound test feature, the audio cuts out completely within a few milliseconds. One strange thing I've found is that when I switch between the Noise Cancelling and Transparency modes, I hear the audio playing on my laptop crackling through the AirPods. Other than this, I hear nothing. I have tried all the basics updating drivers, unpairing and repairing, messing with the sound settings for the AirPods with no luck. Any help in fixing this would be appreciated!

:)

 

Connecting airpods

My airpods are saying their connected and I never had a problem before with them. The sound keeps playing through the speaker instead of the airpods but their clearly connected. I really absolutely hate this computer since it was listed as being a good
computer and its complete trash but it never didn't connect and work properly. Its a stupid hp windows 10 if that means anything but shouldn't. I just want to know why it isn't playing through my airpods but says connected.

 

Airpods pro connectivity to Surface Book 2

I can't connect my airpods pro headphones to my SB2. Any suggestions?

Thanks.

 

Airpods Pro super loud on Windows 10

Recently, my AirPods Pro began playing at max volume when connected to Windows 10. I can move the Windows volume slider up and down and the volume does not change. The AirPods Pro were working just fine for several weeks, not I can not use them on Windows
10.

I found this post and followed its advice, but it did not fix the issue. I have removed the AirPods Pro device from the computer, rebooted the computer, and re-paired the AirPods Pro. No change. The AirPods Pro work fine on my iPhone.

EDIT: It appears that the issue is with the "Headset" device. If I switch the volume profile to "Headphones" the volume plays normally and can be adjusted by the slider. See reply from "lacrumb" below. However, this is not a permanent solution for me as
I frequently take calls and need the "Headset" to work for that.

Any suggestions?