Windows 10: AirPods won’t connect Surface Go

Discus and support AirPods won’t connect Surface Go in Windows 10 Drivers and Hardware to solve the problem; Airpods will show as paired but wont connect. Ive tried what other posts have suggested but no go. Has anyone actually debugged this?... Discussion in 'Windows 10 Drivers and Hardware' started by mK2ww, Apr 12, 2020.

  1. MK2WW
    mK2ww Win User

    AirPods won’t connect Surface Go


    Airpods will show as paired but wont connect. Ive tried what other posts have suggested but no go. Has anyone actually debugged this?

    :)
     
    mK2ww, Apr 12, 2020
    #1
  2. JOANNEJOANNE2
    JoanneJoanne2 Win User

    Airpods pro connectivity to Surface Book 2

    I can't connect my airpods pro headphones to my SB2. Any suggestions?

    Thanks.
     
    JoanneJoanne2, Apr 12, 2020
    #2
  3. GREG CARMACK - WINDOWS MVP 2010-20
    Greg Carmack - Windows MVP 2010-20 Win User
    Airpods pro connectivity to Surface Book 2

    Hi Joanne. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

    See troubleshooting steps for connecting airpods to Surface here:

    https://www.lifewire.com/how-to-connect-airpods...

    How can I connect AirPods to a non-Apple device / computer? | The iPhone FAQ

    https://www.windowscentral.com/how-pair-apple-a...

    https://www.thewindowsclub.com/airpods-keeps-di...

    https://support.microsoft.com/en-us/help/14169/...

    If these do not work you can contact AirPods Support which is included for the first year under the included repair and replacement warranty from Apple. See here:

    AirPods Support - Official Apple Support

    I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
    research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-20, Apr 12, 2020
    #3
  4. LEONARDOMORALES5
    LeonardoMorales5 Win User

    AirPods won’t connect Surface Go

    AirPods paired but won't connect.

    AirPods paired but won' connect, I tried:

    -Deleting the drivers and updating them.

    -Putting Bluetooth Support Service to Automatic and restarting

    -Troubleshooted everything

    -Tried every 'connect' button on every window I know such as:

    -Sound control panel, Devices and Printers, Bluetooth settings, Action Center (Connect button)

    And still doesn't connect

    -Scanned for hardware changes

    It shows up on my Playback settings as disconnected (AirPods Stereo and AirPods Hands Free AG). Everytime I hit the connect button nothing happens.
     
    LeonardoMorales5, Apr 12, 2020
    #4
Thema:

AirPods won’t connect Surface Go

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