Windows 10: AirPods won't initially connect

Discus and support AirPods won't initially connect in Windows 10 Drivers and Hardware to solve the problem; I just bought a pair of AirPods and have been trying to connect them to my Windows 10 PC. The device shows up when I click "Add a Device," but then... Discussion in 'Windows 10 Drivers and Hardware' started by AnnaW_365, Oct 22, 2020.

  1. ANNAW_365
    AnnaW_365 Win User

    AirPods won't initially connect


    I just bought a pair of AirPods and have been trying to connect them to my Windows 10 PC. The device shows up when I click "Add a Device," but then says "connecting..." for about a minute before saying "We didn't get any response from the device. Try connecting again." I turned Bluetooth off on my phone so it wouldn't interfere and tried both restarting and completely shutting down my computer. No luck. Any suggestions?

    :)
     
    AnnaW_365, Oct 22, 2020
    #1
  2. TEE_221
    Tee_221 Win User

    Connecting airpods

    My airpods are saying their connected and I never had a problem before with them. The sound keeps playing through the speaker instead of the airpods but their clearly connected. I really absolutely hate this computer since it was listed as being a good
    computer and its complete trash but it never didn't connect and work properly. Its a stupid hp windows 10 if that means anything but shouldn't. I just want to know why it isn't playing through my airpods but says connected.
     
    Tee_221, Oct 22, 2020
    #2
  3. NIKHAR_K
    Nikhar_K Win User
    AirPods paired but won't connect.

    Hi,



    Thank you for replying.



    I would suggest you to refer the steps mentioned below and see if that helps:



    1. Press Windows Logo key + X, and select
      Device Manager.
    2. Expand, Human Interface Devices.
    3. Look for AirPods Audio/Video Remote Control HID and
      AirPods Hands-Free Call Control HID, right click on each entry and select
      Properties.
    4. Go to the Power Management Tab, clear the checkbox for
      Allow the computer to turn off this device to save power.
    5. Also, repeat step 4 for Bluetooth Low Energy GATT compliant HID.
    6. Click on OK.


    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Oct 22, 2020
    #3
  4. LEONARDOMORALES5
    LeonardoMorales5 Win User

    AirPods won't initially connect

    AirPods paired but won't connect.

    AirPods paired but won' connect, I tried:

    -Deleting the drivers and updating them.

    -Putting Bluetooth Support Service to Automatic and restarting

    -Troubleshooted everything

    -Tried every 'connect' button on every window I know such as:

    -Sound control panel, Devices and Printers, Bluetooth settings, Action Center (Connect button)

    And still doesn't connect

    -Scanned for hardware changes

    It shows up on my Playback settings as disconnected (AirPods Stereo and AirPods Hands Free AG). Everytime I hit the connect button nothing happens.
     
    LeonardoMorales5, Oct 22, 2020
    #4
Thema:

AirPods won't initially connect

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