Windows 10: AirPods

Hello,


I have Windows 10 and Apple Air Pods. For months now, sometimes in the evening if I'm listening to music or watching something on my laptop, the Bluetooth disconnects from my Air pods. I've done research and found that Air Pods will automatically disconnect if they're not in use. The issue is they are, but they act like they aren't. Example: I'm listening to music and then they disconnect in the middle of what I'm listening to, and the song starts playing through my laptop speakers.


My Air Pods obviously don't give me problems connecting to my iPhone so at first I thought it was an Apple issue. I was told that because they are Bluetooth devices, there shouldn't be any issues despite it being an Apple product. I also found out my brother has Windows 10 and Air pods, but he's never had any issues.


I've already tried:

• removing the device then adding it back. This usually works until it happens all over again the next day.
• Reconnecting them only for it work then 30 seconds later they disconnect again.
• I tried to update any drivers, only to be told that everything's up to date
• I've checked around my area to see if any other Bluetooth device is causing interference
• Sometimes I leave my Air Pods charging until I use them later, but this still happens.

This is very frustrating. Please help

:)

 

AirPods paired but won't connect.

Hi,



Thank you for replying.



I would suggest you to refer the steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand, Human Interface Devices.
   
3. Look for AirPods Audio/Video Remote Control HID and
   AirPods Hands-Free Call Control HID, right click on each entry and select
   Properties.
   
4. Go to the Power Management Tab, clear the checkbox for
   Allow the computer to turn off this device to save power.
   
5. Also, repeat step 4 for Bluetooth Low Energy GATT compliant HID.
   
6. Click on OK.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Airpods

My airpods don't show up on the list under HID. None of my two set do.

Best,

Erik

 

Airpods

My airpods don't show up on the list under HID. None of my two set do.

Best,

Erik

I should have said thank you.