Windows 10: Album of photos missing from Microsoft Photos App

An entire album of photos is missing from my Microsoft photos app. My hard drive was rebooted inadvertently. I have been able to recover all other files, but now a full album of photos is missing from the app. Where can I go to retrieve the missing 385 photos?

:)

 

Why did the photos app auto-create a random photo album?

The automatic album creation is a new feature:

(Source: Microsoft documentation.) It didn't add all the photos taken on that date because it thought some were too similar to others:

Date and time are definitely taken into account when grouping the photos; a CNET article suggests there might be more complex logic too:

The location would be determined from information embedded in the picture by the device that took it.

Concerning the uninvited appearance of the app: That seems to be a bug experienced by many people with the management of Universal app processes. For some, it's caused by a certain version of DisplayFusion.

 

photo albums

Hi,



Thank you for writing to Microsoft Community Forums.

1. Could you please briefly explain the procedure that you have followed to setup an album using Windows 10?
   
2. Which application are you using to display the album?
   
3. Which version of Windows is running on your device?
   

Refer the article Which Windows operating system am I running
to provide the details.



If you’re referring to Photos app, I suggest you to refer the section “Help the app find more photos” from the article
See all your photos
for the steps.





Hope it helps.





Muralidhar

Microsoft Community Moderator

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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